Abby waters
Summary
Motivated Team Member desiring to contribute to business success. Experienced in providing high quality work, focused on customer satisfaction and team productivity.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Waitress
Whitbread
Salisbury , Wiltshire
2022.07 - 2023.05
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
- Trained new wait staff to deliver quality service and uphold brand standards.
Waitress
McDonald's
Salisbury , Wiltshire
2019.08 - 2022.05
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Participated in staff meetings to discuss specials, menu changes and group reservations.
- Trained new wait staff to deliver quality service and uphold brand standards.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Education
Diploma of Higher Education - Creative Media
Wiltshire Collage
Salisbury, WiltshireSkills
- Advanced beverage knowledge
- Food and beverage service
- Food hygiene protocol
- Food allergies knowledge
- Food and wine pairing
- Allergy awareness
- Health and Safety awareness
- Brand representation
- Cashing up
- Stock taking
- Outgoing and enthusiastic
- Stock rotating
- Light machinery operation
Timeline
Waitress
Whitbread
2022.07 - 2023.05
Waitress
McDonald's
2019.08 - 2022.05
Diploma of Higher Education - Creative Media
Wiltshire Collage
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