Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Supervisor
GERMAN DONER KEBAB
London, United Kingdom
2025.02 - Current
Encouraged open dialogue amongst team members, promoted an inclusive work environment.
Fostered a positive work culture to boost employee morale.
Monitored employee attendance records for maintaining discipline within the team.
Organised team resources, resulted in improved project timelines.
Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
Facilitated monthly training sessions for enhanced staff performance.
Trained new hires and set up mentoring relationships to drive team performance.
Worked closely with management to manage staff levels and allocate resources for production plans.
Sales executive
Ahmedabad school of digital marketing (ASDM)
Ahmedabad Gujarat , India
2022.01 - 2024.09
Boosted sales revenue through aggressive and targeted marketing strategies.
Implemented robust CRM systems that improved tracking of sales activities and client interactions.
Elevated brand awareness for significant market influence through strategic sales campaigns.
Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
Education
Master of Business Administration - Project management
University of East London
City of london
2024.09 - 2025.09
Master of social work - social work
Gujarat University
Ahmedabad India
2020.06 - 2022.04
Skills
Leadership competence
Customer services excellence
Business development
Financial reporting
Team motivation
Stock replenishment
Problem analysis
Health and Safety regulations
Staff management
Communication skills
Customer Service
Team Leadership
Workforce training
Languages
English
Advanced
Hindi
Native
Gujarati
Native
Marathi
Native
Timeline
Supervisor
GERMAN DONER KEBAB
2025.02 - Current
Master of Business Administration - Project management