Pornthicha Uppatho
Dagenham,England
Summary
Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and wellbeing of personnel. Trained in remote and direct monitoring techniques. Dedicated Front of House Security Officer highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Moreover, Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security officer
Unitrust
City of London, England
05.2023 - Current
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Worked in security control room to continuously monitor CCTV feeds.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Took and communicated messages to minimise interruptions to staff workflows.
- Set up office spaces, equipment and support services for client and team meetings.
- Issued visitor and contractor passes and recorded visits on security system.
Education
GCSEs - Geography
Riverside School
Barking 04/2017 - 05/2022
Diploma of Higher Education - Business Marketing
Newham Sixth Form College
London 09/2022 - 05/2023
Skills
- Customer Service
- Emergency procedures
- Emergency evacuation
- CPR and First Aid
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Marketing
- Social media marketing
- Professional and smart presentation
- Greeting customers
- Outgoing mail management
- Mail handling
- Report development
Certification
- First Aid Certificate
- SIA License
Languages
Thai
Native
English
Fluent
Timeline
Security officer
Unitrust
05.2023 - Current
GCSEs - Geography
Riverside School
04/2017 - 05/2022
Diploma of Higher Education - Business Marketing
Newham Sixth Form College
09/2022 - 05/2023
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