Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Poppy Wright

Chacombe,Oxon

Summary

Friendly and proactive individual with excellent customer service and communication skills, coupled with knack for multitasking and maintaining high standards in fast-paced environments. Skilled in cash handling and dealing with customers, always ensuring welcoming atmosphere for patrons. Eager to branch into a clothing or beauty retail role which is where my passion lies.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

Coffee shop assistant

Greenhouse Cafe
Wardington, Oxfordshire
01.2024 - Current
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with menu choices to facilitate meal decisions.
  • Adhered strictly to company policies promoting a professional workplace environment.
  • Performed till operations accurately, assuring correct monetary transactions.
  • Ensured punctuality in shift timings establishing reliability.
  • Prepared high-quality beverages, resulting in customer satisfaction.
  • Collaborated effectively with team members for efficient service provision.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Provided excellent customer experiences through attentive, efficient service, increasing repeat business.

Waitress/Kitchen porter

The George & Dragon
Chacombe, Oxfordshire
08.2023 - 04.2025
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Managed table settings for enhanced dining experience.
  • Maintained clean and organised dining area for customer comfort.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Completed deep cleaning tasks as instructed by supervising chef or manager.
  • Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
  • Swept and mopped floors at end of shifts to ensure tidy workspace next day.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Operated dishwashing machinery to maintain cleanliness in the kitchen.
  • Supported overall restaurant operations through effective teamwork with other staff members.
  • Removed rubbish, kept bin area clean and orderly.
  • Kept a safe working environment by following all health and safety regulations.
  • Worked under pressure during peak times without compromising on quality of work delivered.
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.

Education

GCSEs - Maths, English, Science, Sociology, History, PE, Art

Magdalen College School
Brackley
09.2021 - 05.2025

Skills

  • Multi-Tasking under pressure
  • Handling difficult customers
  • Customer Service
  • Team work
  • Timekeeing
  • Commmunication skills

Affiliations

  • My main interests are fashion and beauty, I love looking into new fashion and beauty trends. I also play football which I am passionate about.

References

References available upon request.

Timeline

Coffee shop assistant

Greenhouse Cafe
01.2024 - Current

Waitress/Kitchen porter

The George & Dragon
08.2023 - 04.2025

GCSEs - Maths, English, Science, Sociology, History, PE, Art

Magdalen College School
09.2021 - 05.2025

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Poppy Wright