Poppy McLean
Bath
Summary
I am a friendly, outgoing and reliable person who enjoys working with people and being part of a team. I have strong customer service skills and take pride in being approachable, helpful and professional when interacting with customers, colleagues and members of the public. I am organised, punctual and hardworking, with excellent attention to detail and a positive attitude. I am flexible, quick to learn and always willing to take on new challenges to support the team. I am a second-year student at Bath Spa University, studying Fashion Marketing and Management.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Sales Assistant
Sunlounge Solarium
Leicester, Leicestershire
2024.04 - 2026.05
Bank Housekeeper/Bank Kitchen Assistant
The Ashton Care Home
Hinckley, Leicestershire
2023.03 - 2023.08
- Maintain welcoming, comfortable spaces around the care home for residents.
- Make beds and complete daily laundry tasks.
- Carry out upkeep for communal areas and resident bedrooms.
- Wash, peel, and prepare food ingredients for service.
- Sweep, mop, and clean kitchen areas each shift.
- Clean kitchen appliances, dishes, and pans after food preparation.
- Serve food to residents across the care home floor.
Nursery Practitioner
St. George's Nursery
Leicester
2022.06 - 2022.11
- Planned daily fun learning activities for children across each session.
- Managed daily schedules to balance play, learning, and rest time.
- Observed children closely and supported day-to-day needs during each shift.
- Followed safeguarding, health and safety, and nursery policies for best practice.
- Adapted communication methods and support strategies for individual inclusion.
- Demonstrated patience and empathy supporting children with a wide range of individual needs and learning styles.
Seasonal Retail Events Staff
On Campus Art
Various locations
2019.09 - 2022.09
- Handled customer service enquiries and resolved issues in a fast-paced environment.
- Processed cash transactions accurately and maintained secure cash-handling routines.
- Maintained merchandise and stock levels to keep displays customer-ready.
- Set up and broke down events to meet daily schedules and standards.
- Represented the business across the UK as the visible point of contact.
Seasonal Retail Assistant
Pandora
Enderby, Leicestershire
2021.09 - 2021.12
- Answered product questions and assisted purchases during busy customer periods.
- Promoted cleaning products to support store sales targets.
- Processed cash transactions accurately and followed till procedures to prevent discrepancies.
- Checked stock levels, restocked shelves, and rotated stock for freshness.
- Completed store cleaning duties and basic repairs to keep areas presentable.
- Organised displays and stockroom items for best presentation and quick retrieval.
Social Media Assistant
CultMerch
Whetstone, Leicestershire
2021.02 - 2021.05
- Selected products to match content briefs and audience needs.
- Filmed and edited videos to a consistently high standard.
- Published videos following social media formatting and publishing requirements.
Education
GCSE - English, Maths, Business Studies, Science, Food Technology, Geography, Media Studies, Religious Studies
Brockington College
Enderby, Leicestershire 2016.09 - 2021.05
Skills
- Proficient in IT systems, including Microsoft Office
- Working to deadlines
- Working under pressure
- Taking Initiative
- Communication skills
Reference
References available upon request
References
References available upon request.
Timeline
Sales Assistant
Sunlounge Solarium
2024.04 - 2026.05
Bank Housekeeper/Bank Kitchen Assistant
The Ashton Care Home
2023.03 - 2023.08
Nursery Practitioner
St. George's Nursery
2022.06 - 2022.11
Seasonal Retail Assistant
Pandora
2021.09 - 2021.12
Social Media Assistant
CultMerch
2021.02 - 2021.05
Seasonal Retail Events Staff
On Campus Art
2019.09 - 2022.09
GCSE - English, Maths, Business Studies, Science, Food Technology, Geography, Media Studies, Religious Studies
Brockington College
2016.09 - 2021.05