Summary
Overview
Work history
Education
Skills
AVAILABILITY
Timeline
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Poppy Laws

Salford,Greater Manchester

Summary

My main objective is to provide a professional work environment and maintain my attendance within the role. I thrive in a work-based environment and have over the years I have developed the skills to take on constructive criticism, listen well to instructions and take leadership when needed.

Overview

4
4
years of professional experience

Work history

Bartender

The Peacock
09.2022 - 12.2025
  • Kept bar stocked and organised for easy access and quick service to customers.
  • Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
  • Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
  • Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
  • Removed empty kegs, tapped new kegs and attached supply lines.
  • Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
  • Trained new staff on bar operations, cocktail preparation, and customer service standards.

Waitress

The Fire Station
Sunderland, Tyne and Wear
02.2023 - 04.2024
  • Utilised professional communication skills to resolve customer complaints.
  • Managed table settings for enhanced dining experience.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Met special dietary requests with careful preparation and presentation of dishes.

Barista

The Play Place Children's Cafe
04.2022 - 08.2022
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
  • Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
  • Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
  • Greeted and connected with every customer, recommending drinks and pastries.

Domestic Cleaner on Client Basis

Self-Employed
01.2022 - 04.2022
  • Handled and stored cleaning chemicals safely.
  • Cleaned floors using vacuums, mops and appropriate cleaning agents.
  • Worked with respect to client privacy and preferences.

Education

Level 3 UAL Diploma - Film and TV

Northern School of Art College

Argyle House Secondary School

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Staff training
  • Fast-paced environment
  • Health and safety
  • Time management
  • Attention to detail
  • Strong memory retention
  • Alcohol service etiquette
  • Mixology expertise

AVAILABILITY

I am available to work all weekdays except Friday (9-4) and all weekeends

Timeline

Waitress

The Fire Station
02.2023 - 04.2024

Bartender

The Peacock
09.2022 - 12.2025

Barista

The Play Place Children's Cafe
04.2022 - 08.2022

Domestic Cleaner on Client Basis

Self-Employed
01.2022 - 04.2022

Argyle House Secondary School

Level 3 UAL Diploma - Film and TV

Northern School of Art College
Poppy Laws