Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Poppy Lacey

Bristol,Bath and North East Somerset

Summary

Reliable Support Worker with 2 years of experience. Delivers medication management and adapts care planning with person-centred approach. Specialises in Special Educational Needs and Disabilities (SEND) clients and challenging behaviour.


First aid and food hygiene trained.

Overview

2
years of professional experience

Work history

consensus
Midsomer Norton, Bath and North East Somerset

Support Worker
06.2021 - 05.2023

Job overview

  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Administered medication with rigorous planning and recordkeeping.
  • Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Assessed clients and documented information for records and analysis.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
  • Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
  • Monitored and maintained bathroom hygiene and cleanliness, regularly replenishing hand soap and towels for continued customer comfort.
  • Used, stored and disposed of chemical cleaning products safely and responsibly, in line with regulations.

Education

City of Bath College
Bath

NVQ Level 2 from hair dressing
09/2020 - 01/2021

Norton Hill school
Bath, Bath and North East Somerset

GCSEs from English Language
09/2015 - 03/2020

Norton Hill school
Bath, Bath and North East Somerset

GCSEs from Maths
09/2015 - 03/2020

Norton Hill School
Bath, Bath and North East Somerset

GCSEs from Health and Social care
09/2015 - 03/2020

Norton Hill School
Bath, Bath and North East Somerset

GCSEs from Tec styles
09/2015 - 03/2020

Skills

  • Personal care
  • Life skills development
  • Care plan development
  • Medication administration
  • Quality improvement techniques
  • Safeguarding policies
  • Activities of Daily Living
  • Intervention techniques
  • Documentation expertise

Languages

English
Fluent

Timeline

Support Worker

consensus
06.2021 - 05.2023

City of Bath College

NVQ Level 2 from hair dressing
09/2020 - 01/2021

Norton Hill school

GCSEs from English Language
09/2015 - 03/2020

Norton Hill school

GCSEs from Maths
09/2015 - 03/2020

Norton Hill School

GCSEs from Health and Social care
09/2015 - 03/2020

Norton Hill School

GCSEs from Tec styles
09/2015 - 03/2020
Poppy Lacey