Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Generic

Poppy Hurt

Mansfield,Nottinghamshire

Summary

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions. Known for creating a positive shopping experience and assisting customers with any needs or knowledge on products.

Studying criminal justice at university has given me skills to work in the criminal justice sector. Acquiring skills such as learning to multitask, complete assignments on time, confident with presentations and speaking to a large group of people.

Takes on challenging new roles and tasks given, for example reducing down stock, putting delivery of stock out, front facing products, and serving customers on tills. Demonstrating an ability to take on multiple roles and multiple tasks.

Overview

3
3
years of professional experience

Work history

Sales assistant

Dunelm
Mansfield, Nottinghamshire
11.2022 - Current
  • Maintained high-quality customer care while balancing multiple tasks efficiently.
  • Promptly addressed customer needs, fostering positive feedback and loyalty.
  • Promoted teamwork among staff to create a supportive work environment.
  • Provided thoughtful advice and product recommendations based on customer concerns.
  • Built lasting client relationships through effective service interactions.
  • Updated product labelling and pricing to accurately reflect discounts.
  • Reported suspicious activities to deter shoplifting and protect store assets.
  • Ensured customer satisfaction through extensive product knowledge and attentive service.

Education

GCSEs - English, Maths, Science, Art, Geography, Religious studies, Business studies

The Samworth Church Academy
Mansfield, Nottinghamshire
09.2017 - 05.2022

A-Levels - Criminology, Sociology, English Language

West Nottinghamshire College
Mansfield
09.2022 - 06.2024

Foundation Degree in Arts - Criminal Justice

Nottingham Trent University
Nottingham
09.2024 -

Skills

  • Strong empathy
  • Effective listening
  • Positive attitude
  • Confident communicator
  • Non-Judgemental attitude
  • Impact of crime understanding
  • Patience and calmness
  • Knowledge in criminology
  • Teamwork

Accomplishments

I completed the Mansfield Challenge in my first year at university. In small groups we were given a challenge from an organisation in the Mansfield/Nottinghamshire area and asked to find a solution to this problem. My group worked alongside the Violence Reduction Partnership with an aim to make communities safer and reduce violent crime. We put together a PowerPoint presentation highlighting the changes we would make to the community.

References

References available upon request.

Timeline

Foundation Degree in Arts - Criminal Justice

Nottingham Trent University
09.2024 -

Sales assistant

Dunelm
11.2022 - Current

A-Levels - Criminology, Sociology, English Language

West Nottinghamshire College
09.2022 - 06.2024

GCSEs - English, Maths, Science, Art, Geography, Religious studies, Business studies

The Samworth Church Academy
09.2017 - 05.2022
Poppy Hurt