Poppy Camfield
Colchester
Summary
Highly organised professional with experience in radiology administration within a fast-paced healthcare environment. Skilled in managing workloads, coordinating appointments, handling confidential patient information, and supporting consultants and clinical teams with accuracy and professionalism. Strong attention to detail and proficient in a range of administrative systems, with a commitment to providing high standards of efficiency and patient care.
Overview
8
8
years of professional experience
Work history
Radiology Admin Assistant
Ramsay Healthcare
Colchester
2019.08 - Current
- My main duties include; taking calls and enquiries from patients, scheduling imaging appointments, and general reception duties.
- Other duties include; requesting and checking imaging, sending out reports, preparing the rota and ultrasound schedule, and dealing with billing enquires.
Call Handler
Arriva Transport Solutions Ltd
Bristol, City of Bristol
2018.10 - 2019.01
- Taking calls from patients and hospital/GP staff to book patient transport.
- Talking through eligibility criteria before registering their request on a computerised booking system, logging their personal information and appointment details.
Rescue Co-ordinator
Call Assist
Colchester, Essex
2018.04 - 2018.10
- Logging and arranging roadside assistance for vehicles that had broken down.
- The main duties included; dealing with inbound calls from customers, and assisting them with breakdown recovery on behalf of insurance companies.
Education
Bachelor's degree - Anthropology
University of Bristol
A level - Sociology
Colchester Sixth Form
A level - Communication and Culture
Colchester Sixth Form
A level - Religious Studies
Colchester Sixth Form
AS level - Anthropology
Colchester Sixth Form
GCSE - English Literature
The Gilberd School
GCSE - English Language
The Gilberd School
GCSE - Maths
The Gilberd School
Skills
- Customer service
- Computer literacy
- Data entry
- Calendar scheduling
- Proof reading
- Telephone etiquette
- Task prioritisation
- Microsoft Office proficiency
- Typing
- Organisation
- Attention to detail
- Knowledge of GDPR compliance
Accomplishments
Customer Service Award - Q2 2025
Timeline
Radiology Admin Assistant
Ramsay Healthcare
2019.08 - Current
Call Handler
Arriva Transport Solutions Ltd
2018.10 - 2019.01
Rescue Co-ordinator
Call Assist
2018.04 - 2018.10
Bachelor's degree - Anthropology
University of Bristol
A level - Sociology
Colchester Sixth Form
A level - Communication and Culture
Colchester Sixth Form
A level - Religious Studies
Colchester Sixth Form
AS level - Anthropology
Colchester Sixth Form
GCSE - English Literature
The Gilberd School
GCSE - English Language
The Gilberd School
GCSE - Maths
The Gilberd School