Poppy Barlow
Summary
I am a hardworking and reliable individual who is eager to secure a job and develop new skills. I am motivated, quick to learn, and always give my best in everything I do. I work well both independently and as part of a team, and I am committed to being punctual, responsible, and dedicated in any role I take on.
Overview
2
2
years of professional experience
Work history
Retail sales associate
Iceland
2024.08 - Current
I worked at Iceland as an online order picker, where my main role was preparing customers’ home delivery shopping orders quickly and accurately. The job required strong attention to detail, time management, and the ability to work efficiently under pressure, especially during busy periods.
Each shift involved carefully selecting items from across the store, checking dates and product quality, and making suitable substitutions when items were out of stock. I had to ensure orders were packed correctly, with chilled and frozen items handled appropriately to maintain food safety standards.
Education
Wigan and Leigh College
Wigan 09/2023 -
Skills
I am confident communicating with customers, whether helping them find products, resolving issues, or explaining substitutions on online orders I stay calm under pressure and handle complaints in a respectful and solution-focused way, always aiming to leave the customer satisfied
I pay close attention to detail to ensure orders are accurate and meet expectations, as I know customers trust us with their weekly shop I also work well as part of a team, supporting colleagues during busy periods to maintain high service standards
Overall, I take pride in being reliable, friendly, and efficient, and I understand that good customer service is about making people feel heard, valued, and supported
Affiliations
- In my spare time, I enjoy spending time with family, staying organised, listening to music, and keeping active. I also enjoy learning new skills and improving myself, which helps me stay focused and motivated in both personal and professional settings.
Timeline
Retail sales associate
Iceland
2024.08 - Current
Wigan and Leigh College
09/2023 -