Pooja Phor
Rayleigh,Essex
Summary
Dedicated and compassionate healthcare assistant with a genuine interest and enthusiasm for providing exceptional support to elderly individuals. Having a wealth of experience in fostering a comfortable, healthy and safe dignified living environment, improved resident satisfaction through personalized care plans and make sure that available resources are utilized effectively and according to practice guidelines, and ensuring compliance with CQC standards. Want to be in an organization, which provides immense opportunities to learn, grow and apply my medical assisting, public health, personal care, grooming assistance, medical procedures, managerial and documentation skill set to the fullest. Currently working as Care Assistant and Seeking a further position with some senior responsibility, pursuing advancement to a higher position.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Health care assistant (Senior Trainee)
Old Shenfield Place
Shenfield, Essex
2022.08 - Current
- Provide person-centred care: washing, dressing, pads, mobility, continence, catheter care.
- Monitor and record wellbeing, Charted daily information such as mood changes, mobility activity, eating percentage, and daily inputs and outputs changes in line with CQC requirements.
- Support nutritional and hydration needs, encouraging independence.
- Maintained safe and hygienic environment to promote resident happiness and safety., reducing infection risks.
Health care assistant
Brooklands Nursing Home
Leigh-on-Sea, Essex
2022.02 - 2022.08
- Assisted residents with daily living activities, ensured comfort and safety protocols.
- Gained hands-on training in dementia awareness, safeguarding, and end-of-life care.
- Completed care plans and documentation, ensuring compliance.
SENIOR PROCESS ASSOCIATE
INFINITI RCM
Chandigarh, India
2018.08 - 2020.11
- Managed medical billing, coding, and compliance processes for US healthcare providers.
- Ensured accurate documentation and confidentiality.
- Collaborated with teams to meet deadlines
Process associate
INFINITI RCM
Chandigarh, India
2017.02 - 2018.08
Education
NVQ Level 3 - Diploma in Health and Social Care
London College of Professional Studies
London, England 2022.08 - 2023.07
Bachelor of Science - Medical
Kurukshetra University
India 2009.08 - 2012.06
Introduction to health and social care
Halo Southend (Southend-on-sea Adult Community College)
England 2021.12 - 2022.01
First Aid & Home Nursing
Indian Red Cross Society
India(All mandatory care trainings from)
CPL Learning and Careskills Academy System
Shenfield, EssexSkills
- Compassionate Patient care (Daily Living Assistance), Safety and First aid
- Mental Health Support
- Care Plan Management
- Comprehensive understanding of Hygiene
- Charting and record keeping
- Dementia Awareness
- Fire Awareness
- End life care
- Maintaining confidentiality of information
- Microsoft Office – Excel & PowerPoint
- Patience and Teamwork
- Attention to details
- Effective time utilization & management
- Empathetic nature
- Physical strength and Stamina
- Productive and resourceful mindset
- Companionship and Emotional Maturity
Timeline
Health care assistant (Senior Trainee)
Old Shenfield Place
2022.08 - Current
NVQ Level 3 - Diploma in Health and Social Care
London College of Professional Studies
2022.08 - 2023.07
Health care assistant
Brooklands Nursing Home
2022.02 - 2022.08
Introduction to health and social care
Halo Southend (Southend-on-sea Adult Community College)
2021.12 - 2022.01
SENIOR PROCESS ASSOCIATE
INFINITI RCM
2018.08 - 2020.11
Process associate
INFINITI RCM
2017.02 - 2018.08
Bachelor of Science - Medical
Kurukshetra University
2009.08 - 2012.06
First Aid & Home Nursing
Indian Red Cross Society
(All mandatory care trainings from)
CPL Learning and Careskills Academy System