Summary
Overview
Work history
Education
Skills
Timeline
Generic

Pooja Phor

Rayleigh,Essex

Summary

Dedicated and compassionate healthcare assistant with a genuine interest and enthusiasm for providing exceptional support to elderly individuals. Having a wealth of experience in fostering a comfortable, healthy and safe dignified living environment, improved resident satisfaction through personalized care plans and make sure that available resources are utilized effectively and according to practice guidelines, and ensuring compliance with CQC standards. Want to be in an organization, which provides immense opportunities to learn, grow and apply my medical assisting, public health, personal care, grooming assistance, medical procedures, managerial and documentation skill set to the fullest. Currently working as Care Assistant and Seeking a further position with some senior responsibility, pursuing advancement to a higher position.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Health care assistant (Senior Trainee)

Old Shenfield Place
Shenfield, Essex
08.2022 - Current
  • Provide person-centred care: washing, dressing, pads, mobility, continence, catheter care.
  • Monitor and record wellbeing, Charted daily information such as mood changes, mobility activity, eating percentage, and daily inputs and outputs changes in line with CQC requirements.
  • Support nutritional and hydration needs, encouraging independence.
  • Maintained safe and hygienic environment to promote resident happiness and safety., reducing infection risks.

Health care assistant

Brooklands Nursing Home
Leigh-on-Sea, Essex
02.2022 - 08.2022
  • Assisted residents with daily living activities, ensured comfort and safety protocols.
  • Gained hands-on training in dementia awareness, safeguarding, and end-of-life care.
  • Completed care plans and documentation, ensuring compliance.

SENIOR PROCESS ASSOCIATE

INFINITI RCM
Chandigarh, India
08.2018 - 11.2020
  • Managed medical billing, coding, and compliance processes for US healthcare providers.
  • Ensured accurate documentation and confidentiality.
  • Collaborated with teams to meet deadlines

Process associate

INFINITI RCM
Chandigarh, India
02.2017 - 08.2018

Education

NVQ Level 3 - Diploma in Health and Social Care

London College of Professional Studies
London, England
08.2022 - 07.2023

Bachelor of Science - Medical

Kurukshetra University
India
08.2009 - 06.2012

Introduction to health and social care

Halo Southend (Southend-on-sea Adult Community College)
England
12.2021 - 01.2022

First Aid & Home Nursing

Indian Red Cross Society
India

(All mandatory care trainings from)

CPL Learning and Careskills Academy System
Shenfield, Essex

Skills

  • Compassionate Patient care (Daily Living Assistance), Safety and First aid
  • Mental Health Support
  • Care Plan Management
  • Comprehensive understanding of Hygiene
  • Charting and record keeping
  • Dementia Awareness
  • Fire Awareness
  • End life care
  • Maintaining confidentiality of information
  • Microsoft Office – Excel & PowerPoint
  • Patience and Teamwork
  • Attention to details
  • Effective time utilization & management
  • Empathetic nature
  • Physical strength and Stamina
  • Productive and resourceful mindset
  • Companionship and Emotional Maturity

Timeline

Health care assistant (Senior Trainee)

Old Shenfield Place
08.2022 - Current

NVQ Level 3 - Diploma in Health and Social Care

London College of Professional Studies
08.2022 - 07.2023

Health care assistant

Brooklands Nursing Home
02.2022 - 08.2022

Introduction to health and social care

Halo Southend (Southend-on-sea Adult Community College)
12.2021 - 01.2022

SENIOR PROCESS ASSOCIATE

INFINITI RCM
08.2018 - 11.2020

Process associate

INFINITI RCM
02.2017 - 08.2018

Bachelor of Science - Medical

Kurukshetra University
08.2009 - 06.2012

First Aid & Home Nursing

Indian Red Cross Society

(All mandatory care trainings from)

CPL Learning and Careskills Academy System
Pooja Phor