PONMILE FISAYOMI AREMU
Grimsby,UNITED KINGDOM
Summary
A highly adaptable and results-driven professional with years of experience across various roles within the banking, finance, and customer service sectors. Experienced in managing customer accounts, processing financial transactions, assessing loan applications, and analysing market trends to support business decision-making. Proficient in trade analysis, accounting support, and customer relationship management, with a proven track record in delivering excellent service and optimising financial operations. Adept at assisting clients with financial products, managing financial reporting, and maintaining compliance with industry regulations. Known for strong communication, organisational skills, and a proactive approach to problem-solving, with the ability to work effectively in a fast-paced, target-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work history
INTERNATIONAL TRADE ANALYST
ZENITH BANK PLC
LAGOS
2023.10 - 2026.01
- Process imports and export finance transactions including Letter of Credit, Bills for Collection, and Bank Guarantees.
- Liase with global partner banks including HSBC, Barclays, Santander, HDFC, Chase, and Bank of America.
- Examine and verify trade documentation (Bills of lading, invoices, certificate of Origin) to minimize risks.
- Monitor tariffs, quotas, and trade barriers, providing advisory support to clients.
- Ensure compliance with AML, KYC, and sanctions requirements on all transactions.
- Handled SWIFT communications for settlement and trade confirmations.
UNIVERSAL TELLER
UNION BANK OF NIGERIA
ILISHAN REMO, OGUN-STATE
2022.04 - 2023.10
- Processed domestic and international funds transfers with high accuracy.
- Managed daily cash transactions with zero discrepancies in balancing.
- Monitored ATM cash uptime, (load, offload and downtime monitoring).
- Ensured compliance with central bank of Nigeria and AML regulations in fund transfers.
- Processed foreign remittances including RIA, Western Union and World Remit.
ACCOUNT ASSISTANT
JK AND SONS
KADUNA, NIGEIRIA
2021.02 - 2022.04
- Assisted senior accountant for audit preparation.
- Managed petty cash transactions, safeguarded company resources.
- Facilitated internal audits through organised documentation management.
- Processed staff expenses claims, ensured fair reimbursement practices.
- Enhanced financial efficiency by streamlining invoice processing.
- Assisted in budget preparation, helped control expenditure.
- Ensured compliance with accounting standards through diligent record keeping.
CUSTOMER SERVICE SUPPORT
BANK OF AGRICULTURE
IBADAN, OYO
2021.05 - 2022.02
- Delivered client support by resolving complaints, preparing documentation, and handling transaction.
- Trained new staff on company procedures and compliance standards.
- Maintained Knowledge of financial products and promotions to enhance customer satisfaction.
- Provided customer service support to handle queries and complaints, enhancing satisfaction levels.
- Provided technical, operational, clerical and customer service support for company.
- Provided customer service support, addressing queries regarding product usage and troubleshooting.
- Provided customer service support, improved user satisfaction levels.
- Provided customer service support, ensuring highest levels of satisfaction.
LOAN OFFICER INTERN
OFFICE OF THE ACCOUNTANT GENERAL
ADO- EKITI, EKITI STATE
2016.07 - 2016.09
- Assisted with loan processing, client advisory, and compliance with lending regulations.
- Built relationships with bank and credit unions to support financing options.
- Monitored economic indicators impacting loan interest rates and client needs.
Education
Bachelor of Science - ACCOUNTING
LANDMARK UNIVERSITY
OMUARAN, KWARA STATE 2014.09 - 2020.10
Senior Leaving Certificate Examination - undefined
MATER CHRISTI CATHOLIC GIRLS' HIGH SCHOOL
IGEDE EKITI, EKITI STATEMaster of Science - STRATEGIC BUSINESS MANAGEMENT
UNIVERSITY OF LAW
LEEDS, UNITED KINDGOM 2026.02 -
Skills
- Technical and Financial Skills
- Trade Finance Operations (Letters of Credit, Bills for Collection, Bank Guarantees)
- SWIFT Messaging and International Payments (RIA, Western Union, World Remit)
- Payment Reconciliation and Fund Transfers (Domestic and International)
- International Trade Documentation (Bills of lading, Invoices, Certificate of Origin)
- Microsoft Office Suite (Word, Excel and PowerPoint)
- Core competencies
- Customer-Centric Service
- Financial and Trade Data Analysis
- Decision Making and Problem solving
- Integrity, Accountability , and Relationship Management
- Communication skills
Websites
Certification
SAGE 50
WORKSHEET
GOOGLE DATA ANALYTICS PROFESSIONAL CERTIFICATE
MICROSOFT EXCEL AND WORD
Timeline
Master of Science - STRATEGIC BUSINESS MANAGEMENT
UNIVERSITY OF LAW
2026.02 -
INTERNATIONAL TRADE ANALYST
ZENITH BANK PLC
2023.10 - 2026.01
UNIVERSAL TELLER
UNION BANK OF NIGERIA
2022.04 - 2023.10
CUSTOMER SERVICE SUPPORT
BANK OF AGRICULTURE
2021.05 - 2022.02
ACCOUNT ASSISTANT
JK AND SONS
2021.02 - 2022.04
LOAN OFFICER INTERN
OFFICE OF THE ACCOUNTANT GENERAL
2016.07 - 2016.09
Bachelor of Science - ACCOUNTING
LANDMARK UNIVERSITY
2014.09 - 2020.10
Senior Leaving Certificate Examination - undefined
MATER CHRISTI CATHOLIC GIRLS' HIGH SCHOOL