PONMILE FISAYOMI AREMU

• Manage and process import and export finance transactions, including letters of credit, bill for collection(documentary collections) and bank guarantees, ensuring compliance with the international trade regulations such UR522 and UCP 600.
• Liaised with key client relationships and offshore banks like HSBC bank, Barclays Lloyds, HDFC, Chase bank, Santander UK, Bank of America and many more.
• Ensure accurate and timely preparation, examination and verification of trade documentation, including bills of lading, commercial invoice, packing list and certificate of origin, to support trade transactions and mitigate documentary risks.
• Analyzed trade data and identified trends in international markets.
• Monitored changes in tariffs, quotas, and other trade barriers to provide timely advice to clients.
• Analyzed trade finance transactions to identify risks, ensuring full compliance with the Anti-money laundering, Know your customer and Sanctions policies.
• Handled SWIFT communications with the offshore banks for trade settlement and confirmations.

• Handled daily cash transactions, deposits, withdrawals, and customer account inquires.
• Maintained high accuracy in cash balancing with zero cash differences.'
• Managed domestic and international funds transfer using the internal banking systems.
• Ensured compliance with anti-money laundering and the central bank regulations.
• Processing of foreign transactions such as RIA, WESTERN UNION,WORLD REMIT and many more.
• Monitor ATM uptime,transaction failures and service issues.
• Posting of the ATM offload and cash load into the ATM general ledger timely and adjustment for failed transcations.

Processed orders, prepared correspondences, and completed required documentation. Resolved product or service issues by clarifying customer complaints and offering appropriate solutions. Build customer relationship Trained new Customer Service Representatives on company policies, procedures, and best practices. Followed up on unresolved cases to keep customers informed of progress towards solution. Maintained high level of knowledge regarding current promotions, discounts, or special offers available.

Established strong relationships with local banks and credit unions to facilitate loan transactions and provide additional financing options for clients when needed. Conducted thorough follow-up with clients post-closing to address any questions or concerns they may have had about their new mortgage product. Monitored economic indicators that impact interest rates, keeping informed on how these changes could affect existing or future client borrowing needs. Maintained knowledge of current industry regulations, policies, and procedures to ensure compliance at all times.