Sewing: Assistant seamstress for Durham's University College Castle Dresses Society
Skiing: Enjoy going with family and friends and have qualified as a BASI Level 1 and 2 ski instructor
Running: Currently training for a half marathon
Polly Fennell
Hampton
Summary
Second-year Marketing and Management student at Durham University, currently participating in Procter and Gamble's Commercial Leadership Academy, seeking a brand management summer internship. Interested in understanding consumer behaviour and applying these insights into brand strategy. Through customer-facing roles in hospitality and premium service, I have developed strong relationship building skills, learned to manage competing priorities and worked effectively as part of a team.
Overview
4
4
years of professional experience
Work History
Salon Assistant
Toni & Guy
Teddington
03.2025 - Current
- Welcomed clients and delivered personalised hair washing and treatment services, ensuring workstations were prepared and salon presentation standards upheld
Fine Dining Waitress
Compass
Wimbledon
06.2026 - 07.2026
- Coordinated the full day dining experience for up to 20 guests daily at The Lawn, developing customer relationships and managing service based on guests' schedules.
- Coordinated with kitchen staff to ensure timely preparation and delivery of high-quality dishes.
- Maintained safe hygiene and food handling standards for full compliance.
Waitress
The Mute Swan
Hampton Court
10.2024 - 12.2024
- Delivered table service and food while supporting bar operations to enhance customer experience.
Assistant coach
The Little Gym
Hampton and Teddington
02.2023 - 02.2024
- Developed coaching strategies and lesson plans to achieve team goals.
- Provided constructive feedback during and after training sessions to facilitate continuous improvement.
- Led gymnastics classes and birthday parties for children aged 3-7, planned team sessions, and communicated effectively with parents to enhance engagement. Adapted activities for children with additional needs, tailoring classes to ensure inclusive participation and meet individual requirements.
Work experience
IPS Capital (Wealth Management)
The City of London
08.2023 - 08.2023
- Contributed ideas for website changes during a marketing meeting and supported the team with Excel data entry. Attended team meetings exploring how current economic developments might affect client portfolios.
Education
BA - Marketing and Management
Durham University
Durham01-2028
A Levels - Economics, Psychology, Art
Reed's School
Cobham01-2024
GCSEs - Twickenham
Waldegrave School
Twickenham01-2022
Skills
- Qualified as a BASI Level 1 and 2 ski instructor following a 10-week training course in Verbier, Switzerland (2025)
- Completed a one-week chalet cooking course at Orchard's School of Cookery (Jul 2024)
- Competed at the British Gymnastics National Finals winning gold, for under 11s acrobatics, in 2014
- Member of Reed's School Chamber Choir (2022-2024) and performed at Guildford Cathedral and Saint Marks Basilica, Venice
VOLUNTEERING
Reed's School, Calabash | South Africa | 2023
- Volunteered for two weeks trip in Pearston, South Africa, helping build a shade shelter for growing produce, planning and coordinating a team to create a large world-map mural, and serving meals at a local orphanage.
Charity Run | 2023
- Organised an 8km school charity run that raised £2,000 towards a volunteering trip to South Africa, planning the route and introducing a wristband system to help participants track progress.
Interests
Timeline
Fine Dining Waitress
Compass
06.2026 - 07.2026
Salon Assistant
Toni & Guy
03.2025 - Current
Waitress
The Mute Swan
10.2024 - 12.2024
Work experience
IPS Capital (Wealth Management)
08.2023 - 08.2023
Assistant coach
The Little Gym
02.2023 - 02.2024
BA - Marketing and Management
Durham University
A Levels - Economics, Psychology, Art
Reed's School
GCSEs - Twickenham
Waldegrave School