Richard Newman
Blackburn,Lancashire
Overview
2026
2026
years of professional experience
Work history
Snowsports Instructor
The Snow Centre (Manchester)
Manchester
09.2024 - Current
- Teaching a variety of skill levels and ages from beginners to advanced group and private lessons. Ages ranging from 3 years old up to 70+
- Running instructor training for fellow colleagues working toward their BASI 1,2 and 3.
- Running bumps/mogul coaching sessions. Intro to bump skiing and also developing skills in the bumps.
- Race coaching, for kids and senior competitive group focusing on the fundamental elements as well as race tactics.
- 100% positive record of reviews from guest with zero negative feedback.
Piste Basher Driver
The Snow Centre (Manchester)
Manchester
10.2024 - Current
- Operated snow grooming machinery to maintain ski slopes and ensure optimal conditions for skiers and boarders.
- Furthering my passion for Snowsports by learning new important skills and maintaining high quality slope conditions.
- Adjusted machinery settings to accommodate varying terrain and snow conditions effectively.
Ski Instructor
Interski
Courmayuer , Italy, Aosta Valley
01.2018 - 04.2018
- Always remained professional and punctual for all lessons that I held and built a great rapport with clients.
- Taught a range of people varying in age, skillset and group size.
- Being in charge of groups ensuring their safety and also speaking confidently and in a friendly manner while maintain professionalism in order to make lessons fun and engaging thus receiving great reviews from clients some who kept in contact and came to support myself in my motorsport endevours.
Online Retail Operations Manager
Newmans Footwear
Blackburn
02.2020 - 12.2023
- Management of warehouse stock, website orders and staff. Experience using stock management applications (Linnworks).
- Control of company website making changes to product listings and advertisement (WooCommerce).
- Control of company social media advertising and post sharing growing company brand and exposure.
- Improved warehouse layout to maximize storage space.
- Management of Amazon fulfillment operations internationally.
- International product procurement.
- Management of sales and customer requirements in B2C & B2B settings.
Catering Supervising Manager
Nuffield Health
Preston
10.2019 - 01.2020
- Intricate knowledge and experience of food hygiene health and safety.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
- Experience with stock management and ordering.
Sales Advisor
MPE Marketing
Preston, Lancashire
01.2019 - 06.2019
- Built strong rapport with fellow colleagues and customers in the field.
- Worked hard to ensure maximum customer satisfaction and provided all customers with appropriate knowledge of product.
- Met sales targets consistently relating to hours working.
- Providing a confident, friendly and approachable service to all clients
Front of House, Customer Assistant
The Millstone at Mellor (Hotel & Restaurant)
Mellor, England
3 2017 - 11 2017
- Experience with till system and handling money.
- Completed regular bar inventories and daily requisition sheets as requested.
- Followed bar recipes to deliver consistent drink quality, control costs and maximise guest satisfaction.
- Regularly cleaned and sanitized the bar area, beer lockers, and refrigeration and storage areas.
- Resolved all customer queries in a professional manner whilst prioritising customer satisfaction.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Customer Service Assistant
Frank Littler & Sons Ltd (Family Butchers)
Mellor, England
01.2012 - 01.2015
- Provided an elevated customer experience to generate a loyal clientele.
- High level of health and safety maintenance.
- Investigated and resolved customer enquiries and concerns in a timely and empathetic manner.
- Worked with great enthusiasm to provide an exceptional customer service for very client
- Experience building customer relationships with regular visiting clients.
Education
Level 3 Extended Diploma in Motorsport Engineering -
Myerscough College
England, United Kingdom2015
GCSE -
Queen Elizabeth's Grammar School
Blackburn, England, United Kingdom2013
Skills
- BASI level 3 ISIA Ski instructor
- BASI level 1 snowboard instructor
- First Aid Certified
- BASI Second Language Certification (French)
- Over 6 years of customer service experience
- Full Uk Driving License
- Sales Experience
- Proficient with computer systems (MS Office inc Word & Excel)
Timeline
Piste Basher Driver
The Snow Centre (Manchester)
10.2024 - Current
Snowsports Instructor
The Snow Centre (Manchester)
09.2024 - Current
Online Retail Operations Manager
Newmans Footwear
02.2020 - 12.2023
Catering Supervising Manager
Nuffield Health
10.2019 - 01.2020
Sales Advisor
MPE Marketing
01.2019 - 06.2019
Ski Instructor
Interski
01.2018 - 04.2018
Customer Service Assistant
Frank Littler & Sons Ltd (Family Butchers)
01.2012 - 01.2015
Level 3 Extended Diploma in Motorsport Engineering -
Myerscough College
GCSE -
Queen Elizabeth's Grammar School
Front of House, Customer Assistant
The Millstone at Mellor (Hotel & Restaurant)
3 2017 - 11 2017
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