Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Pola Chraponska

Pola Chraponska

Thetford,Norfolk

Summary

Energetic and outgoing professional with dedication to acquire a job in a new outlet. Passionate about securing new, challenging position to develop skills in a new career

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work history

Legal assistant / receptionist

Serjeant & Son Solicitors
Thetford, Norfolk
10.2023 - Current
  • Reviewed legal documentation and flagged errors for correction.
  • Submitted forms and applications for ongoing matters, supporting case progression.
  • Drafted and submitted legal documents to senior staff for review and approval.
  • Managed clients matters with highest levels of confidentiality and discretion.
  • Prioritised activities to meet demands and achieve deadlines.
  • Updated client files in case management systems for accurate, current records.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients and general public.
  • Coordinated marketing materials, boosting brand visibility.
  • I assist the conveyancer preparing initial quotes, liaising with potential clients and assisting with queries, through to successful instruction.
  • I assist in the property transaction from preparing contracts to arranging searches to exchanging contracts and the day of completion.

Restaurant Waitress

Center Parcs
Elveden, Suffolk
08.2021 - 07.2025
  • My work ethics show a standard of care and diligence consistently.
  • Hardworking, reliable and trust worthy.
  • Always greeting guests with a smile on my face, declaring a friendly approach that makes guests feel relaxed and at ease.
  • Great preparation skills which I use regularly when setting up the restaurant or for the quiz we conduct every Monday and Friday, I also seat guests and cater to those who require it..
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Able to manage and organise myself excellently to be able to clean the restaurant in minimal time.
  • Advised guests on menu selections, ordering processes and activities they should take part in whilst staying at Center Parcs.
  • Showed massive support to Sports Cafe by working on Christmas day and New Years Eve where me and my manager set up the restaurant to the highest quality.
  • Greeted customers who I recognised and provided excellent service , remembering drinks selections.
  • Received Star Performer (award) for my hard work from the directors of Center Parcs.

Bed Maker

Center Parcs
Elveden, Suffolk
07.2021 - 09.2021
  • Prioritised tasks to consistently meet room readiness upon guest check-in.
  • Reported maintenance issues for prompt resolution.
  • Made beds in ten lodges daily with three bedrooms to achieve immaculate presentation and hygiene before check in.

Education

A-Levels - Psychology, Criminology and Business

Thomas Paine Sixth Form
Thetford, Norfolk
09.2021 - 06.2023

GCSEs -

The Thetford Academy
Thetford
09.2016 - 06.2021

NVQ Level 3 - Business

Business Administration
Thetford
10.2023 - 07.2025

Skills

  • Highly responsible and reliable
  • Efficient under pressure
  • Upbeat, outgoing and positive
  • Organised
  • Creative
  • Team-worker
  • Leadership skills

Languages

English
Native
Polish
Upper intermediate

Timeline

Legal assistant / receptionist

Serjeant & Son Solicitors
10.2023 - Current

NVQ Level 3 - Business

Business Administration
10.2023 - 07.2025

A-Levels - Psychology, Criminology and Business

Thomas Paine Sixth Form
09.2021 - 06.2023

Restaurant Waitress

Center Parcs
08.2021 - 07.2025

Bed Maker

Center Parcs
07.2021 - 09.2021

GCSEs -

The Thetford Academy
09.2016 - 06.2021

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Pola Chraponska