AMBER NASH
Minehead,Somerset
Summary
Accomplished professional with expertise in legal administration and a strong focus on referencing and compliance. Demonstrates exceptional skills in handling confidential and sensitive data, ensuring regulatory and GDPR compliance. Proficient in case file and records management, with a keen attention to detail. Adept at stakeholder and client liaison, providing performance analysis and coaching support. Committed to organisational excellence and effective time management, aiming to leverage subject matter expertise for continued professional growth.
Overview
13
13
years of professional experience
Work history
Legal Assistant / Receptionist
Risdons Solicitors
2025.05 - 2026.04
- Provide comprehensive administrative support to solicitors and fee earners
- Prepare and manage legal documents, correspondence, and case files
- Maintain client records in line with confidentiality and data protection requirements
- Liaise with clients, courts, and third parties
- Manage diaries, deadlines, and case documentation
- Responded promptly to client queries, ensuring superior customer service.
- Ensured client satisfaction with timely and accurate communication.
Referencing Executive / Subject Matter Expert
Goodlord
2023.06 - 2025.04
- Managed end-to-end tenant referencing and compliance processes
- Acted as Subject Matter Expert for complex and escalated cases
- Supported onboarding and training of new team members
- Liaised with landlords, letting agents, and tenants
Team Coach
Wayfair
2020.11 - 2023.03
- Coached team members and analysed performance metrics
- Prioritised staff welfare, ensuring high morale and job satisfaction levels amongst employees.
- Facilitated personal development workshops, leading to increased self-confidence within the team.
- Organised training sessions for improved team performance.
Medical Administrator
NHS
2013.07 - 2020.04
- Coordinated appointments and maintained medical records
- Handled sensitive patient data and clinical correspondence
- Supported healthcare professionals in a busy environment
- Managed patient records to ensure accuracy and confidentiality.
- Assisted doctors in medical procedures, improving patient care quality.
- Updated electronic health records regularly, guaranteeing data accuracy.
- Addressed patient concerns effectively
- Handled incoming calls, ensuring prompt response to enquiries.
- Transcribed doctor's notes accurately, aiding in precise record keeping.
Education
Mental Health Awareness Level 3 -
Ruskin College
Mental Health First Aid & Advocacy in the Workplace - undefined
Ruskin College
Business Administration A Level -
Bridgwater College
Skills
- Legal Administration
- Referencing & Compliance
- Subject Matter Expertise (SME)
- Confidential & Sensitive Data Handling
- Case File & Records Management
- Stakeholder & Client Liaison
- Attention to Detail
- Regulatory & GDPR Compliance
- Organisational & Time Management
- Performance Analysis & Coaching Support
LANGUAGES
Italian
Intermediate
Spanish
Beginner
Timeline
Legal Assistant / Receptionist
Risdons Solicitors
2025.05 - 2026.04
Referencing Executive / Subject Matter Expert
Goodlord
2023.06 - 2025.04
Team Coach
Wayfair
2020.11 - 2023.03
Medical Administrator
NHS
2013.07 - 2020.04
Mental Health First Aid & Advocacy in the Workplace - undefined
Ruskin College
Mental Health Awareness Level 3 -
Ruskin College
Business Administration A Level -
Bridgwater College