Piper Thomas
Minster on sea,Kent
Summary
Service-oriented retail worker with background in shops and helping customers. Expertise in checkouts, payment processing and order bagging. Hardworking and organised with good conversational and time management abilities. I'm a dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team.
Overview
2
2
years of professional experience
Work History
Retail worker
B&M Retail
Queenborough, Kent
01.2024 - 11.2025
- Identified discrepancies in stocks through regular inventory management.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Updated product labelling and pricing to reflect discounts and offers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Helped customers obtain specialised help for refunds and exchanges.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Assisted customers in locating specific items to boost satisfaction.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
Education
GCSEs -
Highsted Grammar School
Sittingbourne, Kent 09.2019 - 06.2024
Early years level 3 diploma - Early years education
Canterbury College
Canterbury, Kent 09.2024 -
Skills
- Store opening and closing duties
- Critical-thinking
- Cash handling experience
- Active listening
- Customer service trained
- Time-management
Additional information
Currently, I'm studying at Canterbury college to gain my early years level 3 diploma. I also currently volunteer in a local nursery 2 weeks a week in which I take care of the children alongside staff. I'm seeking a part-time job over the weekends or evenings in the week.
Timeline
Early years level 3 diploma - Early years education
Canterbury College
09.2024 -
Retail worker
B&M Retail
01.2024 - 11.2025
GCSEs -
Highsted Grammar School
09.2019 - 06.2024
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