Phoebe Gray

Worked part time at boarding kennels, in addition to studying, for many years. Through this job, I have:

• Examined animals during kennel checks and reported concerns to supervisors.
• Supervised outdoor enclosures, runs and play areas to support animal safety.
• Administered basic medication to dogs and cats.
• Remained calm when handling stressed animals, providing comfort to nervous ones.
• Perfected customer service skills through handling stressed customers as they drop off and pick up.
• Maintained a balance of working and simultaneously studying for exams.

• Cleaned and set tables quickly after customers left to maximise restaurant capacity.
• Delivered excellent customer service through friendly and polite interaction.
• Prepared tables for guests and reset tables between customers.
• Helped out in the kitchen when busy, ensuring good hygiene and efficient service.