Phillip Day
St. Neots,Cambridgeshire
Summary
A highly skilled professional with expertise in communication, independent work, team collaboration, decision making, and responsibility. Throughout previous places of employment have demonstrated an ability to remain calm under pressure as well as applying confidence with integrity and a committed work ethic to any role. Very capable of building rapport quickly for positive, productive working relationships.
Overview
20
20
years of professional experience
Work history
Prison officer
HM Prison & Probation Service
Perry, Cambridgeshire
08.2022 - Current
- Monitored inmate behaviour to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of cells and communal areas to maintain a secure environment.
- Facilitated communication between inmates and staff to address concerns and resolve conflicts.
- Managed conflict situations between inmates, maintaining a harmonious environment.
- Documented incidents and prepared reports for management review, ensuring accurate record-keeping.
- Responded to emergencies efficiently, employing crisis intervention techniques to restore order.
- Collaborated with multidisciplinary teams to support the wellbeing of inmates and staff.
- Trained new staff on procedures and policies, fostering a culture of safety and professionalism.
- Reported any suspicious behaviour to superiors promptly, aiding in threat mitigation.
Courier
DHL
Papworth Everard
09.2017 - 08.2022
- Executed delivery and collection of goods, ensuring timely and efficient service.
- Conducted thorough checks to confirm van suitability for operational use.
- Assisted customers with inquiries, providing clear and accurate information.
- Managed handling of money, fragile items, and dangerous goods securely.
Van Delivery Driver
MACROART
Eltisley
06.2016 - 08.2017
- Prepared van for deliveries by loading goods efficiently.
- Inspected vehicle to ensure suitability for transportation.
- Delivered goods to customers, maintaining high service standards.
- Assisted in order preparation for packing to streamline logistics.
Van delivery driver/Stores assistant
City Electrical Factors Ltd
Huntingdon
09.2015 - 05.2016
- Loaded van to optimise space utilisation for deliveries.
- Prepared efficient delivery routes to enhance productivity.
- Checked vehicle suitability to maintain safety standards.
- Delivered goods punctually and professionally to customers.
- Maintain a high level of customer relations
Trainee furniture installer
Trademark Kitchens
Foxton
06.2015 - 08.2015
- Assisted with demolition, decommissioning, and installation of customer bathrooms, bedrooms, and kitchens.
- Facilitated collection and delivery of supplies across Cambridgeshire, Bedfordshire, Hertfordshire, and Buckinghamshire.
- Operated company vans, including Ford Transit, Connect, Renault Trafic, and LDV Maxus.
- Addressed customer enquiries to ensure satisfaction and resolve issues.
Warehouse Operative
Point Recruitment
St. Neots
11.2012 - 05.2015
- Efficiently picked orders for retail, e-commerce, and wholesale distribution.
- Categorised incoming stock to maintain accurate inventory levels.
- Replenished depleted stock promptly to prevent shortages.
- Packed orders for local and international dispatch while logging records digitally.
- Utilised Microsoft Excel to track returned stock data effectively.
- Trained new staff on operational procedures and systems.
Warehouse Operative
H.A.P recruitment
St. Neots
07.2009 - 06.2011
- Prepared orders and supplies for shipping across multiple companies.
- Operated warehouse machinery to enhance operational efficiency.
- Maintained stock levels by loading and unloading goods from lorries.
- Executed picking and packing of orders accurately.
Joiners assistant
Castleday wood design
Fenton
05.2006 - 09.2009
- Executed delivery and installation of furniture to ensure customer satisfaction.
- Provided assistance in crafting bespoke furniture to meet client specifications.
- Conducted repairs on box sashed windows, enhancing functionality and aesthetics.
Education
City & Guilds - Heating and ventilation
College
Huntingdon 09.2011 - 7 2012
BTEC National Diploma - Uniformed Services
College
Cambridge 09.2005 - 7 2008
Skills
- Communication skills
- Independent work
- Team collaboration
- Decision making
- Responsibility
- Calm under pressure
Personal Details
- Driver's License: AM, B
- Eligible to work in the UK: Yes
- Highest Level of Education: Certificate of Higher Education
- Industry: Other
Timeline
Prison officer
HM Prison & Probation Service
08.2022 - Current
Courier
DHL
09.2017 - 08.2022
Van Delivery Driver
MACROART
06.2016 - 08.2017
Van delivery driver/Stores assistant
City Electrical Factors Ltd
09.2015 - 05.2016
Trainee furniture installer
Trademark Kitchens
06.2015 - 08.2015
Warehouse Operative
Point Recruitment
11.2012 - 05.2015
City & Guilds - Heating and ventilation
College
09.2011 - 7 2012
Warehouse Operative
H.A.P recruitment
07.2009 - 06.2011
Joiners assistant
Castleday wood design
05.2006 - 09.2009
BTEC National Diploma - Uniformed Services
College
09.2005 - 7 2008