Philippa Mason
York,North Yorkshire
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Well presented and articulate Woman re entering the work place with experience and confidence.
Having taken time out to raise a family I am looking forward to a new challenge in the workplace.
Overview
16
16
years of professional experience
Work history
Founder / Director
Arkwood Interiors
Dublin, Ireland
07.2009 - 07.2014
- Defined scope for wide range of projects, Designing and fitting out kitchens.
- Interior design for whole or partial house projects.
- Built and maintained positive relationships with clients and employees, whilst enhancing customer experience.
- Resolved client issues effectively and efficiently, enhancing business performance and growth.
Business Development Manager
Elizabeth Arden
Dublin, Ireland
06.2001 - 06.2005
- Influenced key decision-making and established well motivated target achieving team.
- Coached team to build client relationships and exceed sales targets.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Launched new product lines with strong retail and marketing strategy.
Member Services Manager
David Lloyd Leisure
Leeds, Yorkshire
06.1998 - 06.2001
- Cross-trained and backed up other customer service managers.
- Coordinated department schedules to maximise coverage during peak hours.
- Managed total department.
- Identified individual staff development needs and arranged appropriate training.
- Managed workflow to continuously exceed quality service goals.
Education
A-Levels - English, Economics, Politics, Biology
Bootham School
York 09/1992 - 07/1994
GCSEs - 9 subjects A-C
Bootham school
York /1990 - /1992
Skills
- Employee management
- Strategies and goals
- Business administration
- Daily operations
- Customer service
Timeline
Founder / Director
Arkwood Interiors
07.2009 - 07.2014
Business Development Manager
Elizabeth Arden
06.2001 - 06.2005
Member Services Manager
David Lloyd Leisure
06.1998 - 06.2001
A-Levels - English, Economics, Politics, Biology
Bootham School
09/1992 - 07/1994
GCSEs - 9 subjects A-C
Bootham school
/1990 - /1992
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