Philip Shaw
Birmingham,United Kingdom
Summary
Quality Assurance Professional with 25 years of experience in seating and polyurethane foam products. experienced in root cause analysis and statistical process control. Achieved significant reductions in rejection rates through effective supplier quality control and strategic auditing initiatives.
Focused on continuous improvement in manufacturing processes, enhancing product reliability and customer satisfaction.
Focused accustomed to monitoring adherence to quality standards. Addresses non-conformances and develops actionable solutions to enhance overall quality. Astute problem-solver with proven ability to identify shortfalls.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work history
Quality engineer
Adient
Wednesbury
02.2002 - Current
- Facilitated collaboration among cross-functional teams to meet project objectives.
- Optimised manufacturing processes by applying lean six sigma principles.
- Implemented corrective actions that significantly reduced manufacturing defects.
- Utilised statistical analysis tools to drive process improvements.
- Initiated effective communication channels for seamless information flow between departments.
- Improved product quality by conducting extensive testing and analysis.
- Enhanced customer satisfaction with proficiency in problem-solving and troubleshooting.
- Reviewed technical specifications to ensure adherence to quality standards.
- Monitored production metrics, ensuring optimal performance.
- Streamlined workflow, resulting in increased productivity levels.
- Coordinated with teams to implement process changes that prevented quality issues.
- Drafted corrective actions for non-conforming products and continued quality improvements.
- Validated quality processes and identified operational and performance qualifications.
- Investigated customer complaints to address areas of improvement and eliminate non-conformances.
- Created and issued Standard Operating Procedures for team members to follow.
- Collated, analysed and provided information through concise reports, seeking constant improvement opportunities.
- Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
- Investigated design failures in field to determine necessary corrections in future iterations.
Education
GCSEs -
arrow vale high school
Redditch, Worcestershire 09.1985 - 03.1988
Skills
- 5-why analysis
- Maintain and update local quality systems according to BOS, TS 16949 ISO 9001
- Statistical process control
- Empowering cross functional team to own quality alerts and corrective actions
- Incoming material inspection Ensure supplier 8d,s are raised and tracked and closed
- Rejection rate reduction Drive production to reduce scrap levels
- Failure mode and effects analysis
- Prototyping
- Poka-Yoke mistake proofing
- Product quality improving use of QRQC problem solving documents
- Auditing expertise
- Quality awareness
- Supplier liaison
- Excellent time management
- Training and mentoring Management of quality technician team
- Analyze parts returned through Warranty system together with BU engineer
Affiliations
- Football, Fishing
Timeline
Quality engineer
Adient
02.2002 - Current
GCSEs -
arrow vale high school
09.1985 - 03.1988