Lincoln Silva
Manchester,UK
Summary
Engineering professional dedicated to quality and continuous improvement. Demonstrates strong organizational skills and a commitment to achieving company goals through effective planning and prioritization.
Diligent and proactive, with strong foundation in problem-solving and analytical thinking, demonstrating out-of-the-box thinking.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Quality engineer
Lindab Ltd
Manchester
2026.01 - Current
- Facilitated periodic audits, maintaining compliance with ISO requirements.
- Enhanced customer satisfaction with proficiency in problem-solving and troubleshooting.
- Conducted training sessions to improve team's understanding of quality assurance protocols.
- Collaborated with suppliers for improved raw material quality.
- Implemented corrective actions to reduce manufacturing defects.
- Handled non-conformance reports, implementing necessary changes swiftly.
- Promoted culture of continuous improvement across all operations.
- Monitored and assessed quality performance to gauge progress.
- Improved product quality by completing company, system and compliance audits.
- Defined corrective actions for non-conforming products and complaints for continued quality improvements.
- Investigated customer complaints to address areas of improvement and eliminate non-conformances.
- Created and issued Standard Operating Procedures for team members to follow.
- Streamlined internal workflows with meticulous ISO auditing.
- Performed regular audits to ensure continual quality improvement.
- Carried out detailed audit reports for improved company compliance.
Quality Technician
Lindab Ltd
2022.06 - 2025.12
- Responsible for internal audits and implementing corrective actions in 22 branches across UK.
- Planned and coordinated internal and external audits to ensure compliance with quality standards and regulatory requirements.
- Prepared and documented detailed quality audit reports, highlighting findings, non-conformities, and recommended corrective actions.
- Developed and maintained KPIs, documentation, procedures, and process controls to enhance operational efficiency and quality.
- Managed non-conformities, customer/supplier complaints, and KPIs.
- Mentored and trained employees, improving productivity and quality.
- Contributed to continuous improvement initiatives.
- Conducted routine calibration checks to ensure precision instrument performance.
Production Operative / Quality Assistant
Lindab Ltd
2021.10 - 2022.05
- Created SOPs for machines, processes, and critical quality standards.
- Operated and maintained machinery in manufacturing setting.
- Ensured compliance with health and safety regulations.
- Maintained accurate production records.
Production Operative
Lindab Ltd
2019.02 - 2021.09
- Produced polymer compounds for medical and pharmaceutical use.
- Monitored product quality and trained new employees.
- Ensured workplace safety protocols were followed.
Military Firefighter
2013.06 - 2018.11
- Responded to fires, conducted search and rescue missions, and provided emergency response services.
- Maintained firefighting equipment and performed regular safety inspections.
- Participated in civil defence initiatives and ongoing training exercises.
- Performed all routine duties and responsibilities within the fire station.
Education
NVQ Level 5 - Operational Manager Level 5
Clear Quality
Manchester 2025.12 -
NVQ Level 4 - Quality Practitioner Level 4
Clear Quality
Manchester 2024.03 - 2025.10
QMS (ISO 9001) Internal Auditor
Bureau Veritas
Skills
- Microsoft Excel (Basic, Intermediate, Advanced)
- Microsoft Office, Adobe Reader, SharePoint, PowerBI
- Supplier quality control
- ISO 9001:2015 Standards Implementation
- Knowledge of QMS Standards
- Root Cause Analysis & Corrective Actions
- Statistical Process Control (SPC)
- Six Sigma Methodology
- 5-why analysis
- Plan-Do-Check-Act methodology
- Training and Development
- Inspection Tools (calipers, gauges, micrometers)
- Documentation and SOP Writing
Languages
Portuguese – Native
Spanish – Intermediate
English – Intermediate/Advanced
Timeline
Quality engineer
Lindab Ltd
2026.01 - Current
NVQ Level 5 - Operational Manager Level 5
Clear Quality
2025.12 -
NVQ Level 4 - Quality Practitioner Level 4
Clear Quality
2024.03 - 2025.10
Quality Technician
Lindab Ltd
2022.06 - 2025.12
Production Operative / Quality Assistant
Lindab Ltd
2021.10 - 2022.05
Production Operative
Lindab Ltd
2019.02 - 2021.09
Military Firefighter
2013.06 - 2018.11
QMS (ISO 9001) Internal Auditor
Bureau Veritas