Philip Reeve
Deal,Kent
Summary
Knowledgeable about running hospitality establishments with focus on customer service and team management. Skilled in budgeting, inventory control, and creating welcoming environment. Ready to use and develop leadership, communication, and organisational skills in [Desired Position] role.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Bar owner
Crafty Taproom
Marlow, Buckinghamshire
11.2019 - Current
- Promoted a positive work environment through effective leadership.
- Kept abreast of industry trends by attending relevant trade fairs and exhibitions; applied insights gained towards improving the bar's offerings and services.
- Assessed financial reports regularly; implemented necessary adjustments to maintain profitability targets without compromising on quality or service standards.
- Conducted regular maintenance checks on all equipment; prevented any unexpected breakdowns during operational hours.
- Managed stock control and ordering process for efficient operation.
- Streamlined bar operations, leading to improved efficiency.
- Negotiated with suppliers for better procurement deals, resulting in cost savings.
- Trained new employees on service standards, enhancing overall team performance.
- Took responsibility for cash handling at end of day closeout procedures; ensured accuracy and integrity of transactions recorded during each trading session.
- Managed payroll administration, ensuring accurate and timely payments for all staff members.
- Planned and organised special events to attract more customers.
- Implemented health and safety protocols, ensuring a safe environment for both staff and customers.
- Ensured legal compliance by adhering to licensing regulations.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Built loyal customer base by creating welcoming environment with top quality service.
National sales manager
Ecolab
Northwich, Cheshire
03.2002 - 10.2019
- Nurtured client relationships, ensuring high levels of loyalty and repeat business.
- Drove the expansion into new geographies, enabling access to untapped markets.
- Created a culture of excellence within the team, encouraging top-notch performance.
- Piloted the launch of new products, contributing to portfolio diversification.
- Led negotiations on large-scale contracts, securing lucrative deals.
Education
GCSEs - Various
Longford School
Feltham, Hounslow 09.1977 - 06.1982
Skills
- Resiliency and stamina
- Beer dispensing techniques
- Understanding of brewery operations
- Hiring and staffing
- Alcohol licensing
- Customer Service
- Event planning
- Stock control
- Staff leadership
- Situational awareness
- Bookkeeping
- Budget management
- Time-management
- Engaging personality
Affiliations
- Swimming
- Eating out
- Travel
- Vinyl Record collector
Certification
Personal Licence Holder
Timeline
Bar owner
Crafty Taproom
11.2019 - Current
National sales manager
Ecolab
03.2002 - 10.2019
GCSEs - Various
Longford School
09.1977 - 06.1982
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