Philip Rawcliffe
Blackburn,Lancashire
Summary
Experienced professional focused on plumbing and heating engineering. Capable of ensuring optimal system performance and addressing client needs through advanced problem-solving and technical skills. Committed to delivering reliable, energy-efficient solutions while maintaining high safety standards.
Overview
28
28
years of professional experience
Work history
Plumbing and heating engineer
Together housing
Blackburn, Lancashire
1998.08 - Current
- Performed regular gas services to customer properties including test and commissions to new customers and show how to work including ASHP installations
- Breakdown repairs for ASHP and gas appliances
- New central heating boiler installs including measuring and ordering all materials
- Liaised with customers, understood their requirements effectively.
- Carried out comprehensive risk assessments before beginning any work, ensured safety at all times.
- Provided emergency repairs swiftly, minimised disruption to the customers routine.
- Managed van stock inventory efficiently, prevented delays due to lack of materials
- Improved customer satisfaction by promptly resolving plumbing and heating issues.
- Handled high-pressure situations calmly, provided efficient solutions under stress.
- Participated and provided out of hours emergency services when necessary.
- Handled installation and maintenance work in domestic and commercial buildings.
- Undertook minor general plastering, joinery work and other associated multi-trades duties.
- Full bathroom and kitchen installs
- Was a union rep for years and was chair of Rossendale branch which meant was key person for over 300 members. Helped secretary with financial work and helped setup spread sheets
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Helped train up quite a few apprentices over years
Education
NVQ Level 3 - Plumbing and Gas
Blackburn college
Blackburn1998-09
Skills
- Gas safe registered
- Heating systems knowledge
- Maintenance planning
- Water regulations understanding
- Safety awareness
- Bathroom fitting
- Risk Assessments
- Boiler upgrades
Timeline
Plumbing and heating engineer
Together housing
1998.08 - Current
NVQ Level 3 - Plumbing and Gas
Blackburn college