Philip Gutteridge
Bilbourough,Nottingham
Summary
Organised and energetic individual with strong interpersonal and communication skills, with the ability to relate to a diverse range of individuals. Experienced in developing training plans, organizing coaching sessions for self and others across the triathlon disciplines (swim, run and bike). Has a keen eye for detail with experience of developing risk assessments, and safety plans across a range of indoor and outdoor leisure settings. Highly motivated with a passion for inclusion and accessibility in sport. Is looking for a role that capitalizes on their passion for swimming and their experience of organising and working with others.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lifeguard/Duty manager
Love Open Water
Nottingham
09.2021 - Current
- Providing management support for lake venues in Nottinghamshire.
- Development and maintenance of relationships with representatives from the council and the sailing club where the lake is located.
- Managing and training of volunteers who are responsible for checking swimmers in and out of their session.
- Induction and health and safety demonstration for new lake users
- Monitored weather conditions and implemented safety protocols during adverse weather.
- Consistently performed water safety and temperature checks to safeguard swimmers health.
- Monitored swimmer activity to respond quickly to emergencies.
- Performed successful open water rescues, remaining calm and effective under pressure.
- Trained regularly to maintain excellent fitness levels to meet physical job demands.
Head Coach
Nottingham Triathlon
Nottingham
12.2018 - Current
- Development of training plans for swim, run and cycling sessions for level I coaches targeted at both junior and adult participants.
- Fostering strong relationships with participants, parents, coaching teams, leisure center managers and the triathlon club committee.
- Cultivated positive team culture by promoting sportsmanship, discipline and mutual respect.
- Performing risk assessments and emergency action plans for the multiple sites (usually leisure centres) across Nottingham.
- Coordination of coaching schedules to ensure appropriate coach coverage across different sites and sessions.
- Working with the club committee to help promote club adherence to British Triathlon Guidelines for coaching.
- Delivered group coaching for both juniors and adults across the triathlon disciplines to a high level, regularly communicating detailed feedback to participants.
- Nurtured cohesive and positive team culture using motivational and team-building strategies.
- Managed behavioral challenges to reduce disruption to training sessions.
- Promoted safety and welfare of young children by following safeguarding principles.
- Cultivated inclusive environments with zero-tolerance on bullying to promote interaction.
Customer Complaints Service Advisor
Eon Energy
Nottingham
06.2008 - 08.2021
- Handling high-volume of customer complaints via letter, email and telephone to minimize backlogs.
- Liaised with representatives across departments to ensure customers complaints were handled correctly and by the right people.
- Delivered excellent customer service by proactively listening to concerns and answering questions.
- Involved in the development of and maintenance of a complaints database as a means to track further customer complaints and repeated issues.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimize team operations - including use of the tracker to help minimize repeat issues.
- Stayed current on processes and procedures to offer relevant assistance.
Education
Bachelor of Science - Sports, Fitness and Coaching
Open University
United Kingdom /2016 - /2022
Bachelor of Arts - Print Management
Manchester Metropolitan University
Manchester /1994 - /1997
BTEC National Diploma - Printing
South Notts College
Nottingham /1990 - 01.1994
7 GCSEs - Including English and Maths
Bramcote Park Comprehensive School
Nottingham 01.1985 - /1990
Skills
- Proficient in use of all Microsoft Office packages
- Highly organized
- Strong communication skills
- Risk assessments and safety planning
- Volunteer and coach coordination
- Development and execution of training and session plans
Certification
· Level 2 (Diploma) Triathlon Coaching
· Level 2 swim teaching
· Open Water Lifeguard Qualification valid from July 2023
· NRASTC Qualification valid from February 2024
· Enhanced DBS valid from 14 October 2023
References
References available upon request.
Interests
I am a keen runner, swimmer and cyclist, and have competed in a number of road races from 5K to Marathon distance, as well as completed triathlons and swim/run events. My love of sport inspired me to study sports and triathlon coaching.
I love travelling, having spent time living in Spain and Norway, I have also travelled around many other countries in Europe, Asia and America. I enjoy learning about new cultures, and different ways of living. I also have a strong interest in films, reading and comics.
Timeline
Lifeguard/Duty manager
Love Open Water
09.2021 - Current
Head Coach
Nottingham Triathlon
12.2018 - Current
Customer Complaints Service Advisor
Eon Energy
06.2008 - 08.2021
7 GCSEs - Including English and Maths
Bramcote Park Comprehensive School
01.1985 - /1990
Bachelor of Science - Sports, Fitness and Coaching
Open University
/2016 - /2022
Bachelor of Arts - Print Management
Manchester Metropolitan University
/1994 - /1997
BTEC National Diploma - Printing
South Notts College
/1990 - 01.1994
· Level 2 (Diploma) Triathlon Coaching
· Level 2 swim teaching
· Open Water Lifeguard Qualification valid from July 2023
· NRASTC Qualification valid from February 2024
· Enhanced DBS valid from 14 October 2023
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