Philip Akibaya
Poole
Summary
Dynamic Sales Assistant with proven expertise at Khetias Wholesale, excelling in cash handling and relationship building. Enhanced customer satisfaction through effective complaint resolution and optimized inventory management. Recognized for implementing efficient checkout processes, significantly reducing wait times and fostering repeat business. Committed to achieving sales goals while delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Sales Assistant
Khetias Wholesale
Kenya
01.2014 - Current
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Processed sales transactions accurately using POS systems.
- Managed inventory levels, ensuring optimal stock availability for customer demands.
- Collaborated with team members to maintain organized merchandise displays.
- Implemented efficient checkout processes to reduce wait times during peak hours.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
Education
No Degree - Marketing
Vocational College
KenyaBachelor of Arts - Theology
Covenant Bible College
Kenya12.2011
Skills
Cash handling
Goal oriented
Relationship building
Stock management
Display building
Fitting room maintenance
Team collaboration
Customer relationship management
Timeline
Sales Assistant
Khetias Wholesale
01.2014 - Current
No Degree - Marketing
Vocational College
Bachelor of Arts - Theology
Covenant Bible College