Philemon Nwosu
Sunderland
Summary
Compassionate and dedicated Social and Care worker professional with experience supporting vulnerable individuals, children, and elderly residents in both educational and residential care settings. Skilled in safeguarding, promoting well-being, assisting with daily living activities, and maintaining accurate care records. Demonstrates strong communication, empathy, and teamwork skills while working within multi-disciplinary environments. Committed to promoting dignity, independence, and person-centred care while supporting the well-being and safety of service users. Compassionate Social and Care Worker with experience supporting vulnerable individuals in educational and residential care settings. Delivered person-centred care, promoting dignity and independence while maintaining accurate care records. Collaborated effectively within multi-disciplinary teams to enhance the well-being and safety of service users.
Overview
15
15
years of professional experience
Work History
Contract Delivery Operative
DPD
Washington, UK
01.2025 - Current
- Deliver parcels safely and efficiently within scheduled routes.
- Provide excellent customer service and maintain professional interactions.
- Follow company safety policies and operational procedures.
Care Support Worker
Bernard’s Care Home
Obehie Umunteke Asa, Abia State
01.2017 - 01.2025
- Provided compassionate care and support to elderly and vulnerable residents.
- Assisted residents with personal care including hygiene, mobility, and feeding.
- Promoted independence, dignity, and emotional wellbeing.
- Observed changes in residents’ physical or emotional conditions and reported concerns to senior staff.
- Maintained accurate care records in line with care standards.
- Worked closely with healthcare professionals and families to ensure appropriate care delivery.
manager
Odiphil Special Link Enterprises
08.2017 - 07.2023
- Monitored staff performance and developed improvement plans.
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
Teacher (Civic Education & Social Studies – NYSC)
Government Day Senior Secondary School
01.2016 - 01.2017
- Delivered lessons promoting civic responsibility, ethics, and social development.
- Supported students’ personal development and wellbeing.
- Provided mentoring and guidance to encourage positive behaviour and discipline.
School Social Worker
Regina Caeli Nursery & Primary School
Obehie Asa, Abia State
01.2015 - 01.2016
- Supported pupils experiencing emotional, behavioural, or social challenges.
- Worked with teachers and parents to promote children’s wellbeing and development.
- Identified safeguarding concerns and ensured appropriate support was provided.
- Encouraged positive behaviour and social inclusion within the school environment.
Child Minder / Teaching Assistant
Micben Seat of Wisdom Academy
01.2012 - 01.2013
- Supervised and supported children in a safe learning environment.
- Assisted teachers with classroom management and learning activities.
- Encouraged positive social interaction and behavioural development.
Contract Logistics Operative
DHL
Durham, UK
01.2025
- Support warehouse and logistics operations including sorting and handling parcels.
- Maintain accuracy and efficiency in a fast-paced environment.
- Follow workplace health and safety regulations.
Education
Higher National Diploma (HND) - Public Administration
Akanu Ibiam Federal Polytechnic
Uwana01.2015
Certificate in Computer Operations & Applications -
Mic-Ben Hi-Tec Computer Training Centre
01.2013
National Diploma (ND) - Public Administration
Our Saviour Institution of Science, Agriculture & Technology
01.2011
Bachelor of Arts - business and management
University of Sunderland
Sunderland 2025 - 2026
Skills
- Safeguarding Adults and Children
- Customer service
- Staff management
- Health and safety
- Care record maintenance
- Emotional support
- Social development
- Team building
- Effective communication
- Conflict mediation
- Training development
- Behavioural support
- Team player
- Teamwork and collaboration
- Person-Centred Care
- Supporting Vulnerable Individuals
- Risk Awareness and Observation
- Behaviour Support and Emotional Support
- Care Planning and Record Keeping
- Communication and Interpersonal Skills
- Teamwork within Multi-Agency Environments
- Problem Solving and Conflict Resolution
- Health & Safety Awareness
- Microsoft Office (Word, Excel, PowerPoint)
- Effective listening
- Safety hazard control
- Mental agility
Additional information
Strong commitment to safeguarding and promoting welfare., Ability to build positive relationships with service users and colleagues., Flexible, reliable, and committed to professional development.
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of [Action].
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Action].
Timeline
Contract Delivery Operative
DPD
01.2025 - Current
Contract Logistics Operative
DHL
01.2025
manager
Odiphil Special Link Enterprises
08.2017 - 07.2023
Care Support Worker
Bernard’s Care Home
01.2017 - 01.2025
Teacher (Civic Education & Social Studies – NYSC)
Government Day Senior Secondary School
01.2016 - 01.2017
School Social Worker
Regina Caeli Nursery & Primary School
01.2015 - 01.2016
Child Minder / Teaching Assistant
Micben Seat of Wisdom Academy
01.2012 - 01.2013
Bachelor of Arts - business and management
University of Sunderland
2025 - 2026
Higher National Diploma (HND) - Public Administration
Akanu Ibiam Federal Polytechnic
Certificate in Computer Operations & Applications -
Mic-Ben Hi-Tec Computer Training Centre
National Diploma (ND) - Public Administration
Our Saviour Institution of Science, Agriculture & Technology