Phil Bailey

Commissioning manager for adult services encompassing learning disability services

• Oversaw decommissioning processes, complying with environmental regulations.
• Liaised effectively with clients throughout project lifecycle, securing customer satisfaction.
• Conducted regular review meetings with the team to track progress.
• Assured quality through rigorous pre-commissioning checks and inspections of care homes and community based services
• Developed comprehensive commissioning plans, achieving seamless project transitions.
• Negotiated contracts with suppliers resulting in cost-effective procurement.
• Facilitated training sessions for staff on operational procedures post-commissioning.
• Supervised team members in executing tasks, promoting high performance culture.
• Monitored project budgets, scrutinising expenditures and recommending cost-effective measures.
• Set team priorities, maintained schedules and monitored performance for optimum results.
• Drove team performance and improvements in diverse, inclusive working culture.

• Ensured confidentiality whilst handling sensitive patient information.
• Managed wound care duties, resulting in faster recovery times for patients.
• Maintained updated knowledge on latest nursing trends, enhancing practice proficiency.
• Developed individualised care plans catering to unique patient needs.
• Followed infection control protocols strictly, maintaining a safe environment for all.
• Fostered a supportive environment, improving patient satisfaction level.
• Offered emotional support to patients and their families during stressful periods.
• Administered medication to manage patients' symptoms.
• Collaborated effectively with healthcare professionals for optimal patient outcomes.
• Worked closely with multidisciplinary team to enhance the quality of care.
• Provided wound care, medication management and health promotion to patients receiving at-home care.

• Achieved increased customer satisfaction by implementing effective staff training programmes.
• Delivered exceptional service standards by promoting team collaboration and commitment.
• Implemented loss prevention strategies for reducing shrinkage levels in the store.
• Gained excellent product knowledge through diligent research, leading to better sales performance.
• Boosted overall store productivity with careful personnel management and motivation techniques.
• Organised special events and promotions to drive traffic and increase sales volume.
• Conducted regular performance reviews, fostering a culture of continuous improvement amongst team members.
• Oversaw recruitment process thereby ensuring best talents were hired into the retail team.
• Performed various store operations including opening and closing procedures, product display management and budget control.
• Conducted staff appraisals and promoted ongoing professional development.
• Kept staff records regarding holidays, absences and discipline.

• Achieved better sales results with targeted promotional strategies.
• Maintained comprehensive knowledge of products on offer, assisted customers effectively.
• Ensured compliance with company policies and procedures whilst managing daily operations.
• Strategically planned seasonal displays to boost holiday sales.
• Delivered exemplary customer service, enhanced company reputation.
• Collaborated with other department managers, fostered teamwork environment.
• Monitored shop floor activities, ensured optimal customer experience.
• Executed loss prevention measures to reduce shrinkage.