EMC Computer Systems UK Limited. Dell Technologies
01.2013 - 04.2025
Managing all security aspects for UKI Customer Service working with UK Government and Defence.
The delivery of Kahootz and Disx laptops to the sales team.
Managing day to day activities of our List X and clearance processes.
Supporting the vetting team and approve requests for clearances.
Security Aspect letters managing / reviewing and responding.
Responding to requests for information around Dell Technologies UK security posture, client questionnaires and online submissions to show compliance and how Dell meet customer requirements for business /project security.
Completion of Cyber Essentials questionnaire and submission.
Providing support to the Pre-sales and Sales organisation in support of existing and new business.
Program managing Dell Technologies List X efforts.
Monitor feeds from UK security services for any events / vulnerabilities attacks that may impact the UK business.
Trusted Advisor to the Security and Customer team around UK Government policy and security requirements.
Trusted Advisor to the UK Legal team supporting defence contracts and related requests.
Delivery of Security workshops to local Dell business units supporting UK MoD.
Maintain Security Information Management System (SIMS) application upgrades and licensing database maintenance, SQL based.
Provide Security guidance to Sales (both pre/post) around Dells capabilities and services.
Support for all sensitive Customers in UKI and EMEA when requested.
Responsible for the EMC ISO27001 program before change to Dell, this involved creation of documents and processes.
Support external audit and internal audits in multiple locations.
EMEA subject matter expert for: - ESRS, Secure Service Credentials, Service Alert console, Service console, Remote support, Secure disk erasure.
General security awareness programs, writing EMC proven professional exams.
Customer Service Engineer
EMC Computer Systems UK Limited. Dell Technologies
06.2000 - 06.2004
Providing technical assistance to Customers, Sales, Service.
Perform Regional Software approvals.
Configuring and maintaining Regional Data Centres.
National Support Engineer
Memorex Telex
Service Engineer
MAM Leisure
Technical Sales Assistant
Maplin Electronics
Thermoplastics Engineer
Harbstar Limited
Service Engineer
Sovereign Games Limited
Timeline
UK Security Controller
EMC Computer Systems UK Limited. Dell Technologies
01.2013 - 04.2025
Customer Service Engineer
EMC Computer Systems UK Limited. Dell Technologies
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)