Peter James
Southampton,Hampshire
Summary
Organised Team Leader with [Number] years of experience. Builds positive rapport, inspires trust and guides teams to achieve organisational goals. Strong facilitator, trainer and mentor. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Team leader
Kfc
Southampton, Hampshire
2019.03 - Current
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- I am willing to work as a team or by myself I work hard and aslo have great communication skills
- I am always willing to learn new skills
- Led shifts and motivated team to drive sales.
- Supported new hires through onboarding process for speedy and successful training.
Mechanic
Bs garage
Southampton, Hampshire
2023.11 - 2024.01
- Located and diagnosed engine faults.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Repaired brakes and changed fluids to deliver safe vehicles.
Education
NVQ Level 1 - Mechanics
Totton College
Totton 2014.09 - 2015.06
NVQ Level 2 - Mechanic
Totton College
Totton 2015.09 - 2016.07
NVQ Level 1 - Maths
Totton College
Totton 2013.09 - 2016.06
Skills
- Cost-effective budget control
- Superior communication skills
- Stocking and replenishing
- Process improvement
- Customer relationship management
- Team supervision
- Employee coaching and mentorship
- Guest service
Timeline
Mechanic
Bs garage
2023.11 - 2024.01
Team leader
Kfc
2019.03 - Current
NVQ Level 2 - Mechanic
Totton College
2015.09 - 2016.07
NVQ Level 1 - Mechanics
Totton College
2014.09 - 2015.06
NVQ Level 1 - Maths
Totton College
2013.09 - 2016.06