I am a People-orientated individual, successful in delivering goals and objectives, hard working and dedicated.
Hard-working with over 5 years of experience in the health and social care.
Engaging and motivational individual, skilled at training and coaching high-performing employees.
Good Analyses of KPIs and implementing service enhancements goals.
Team Leader and supervisor experience for directing activities of workgroups. Developing strategies, providing training, setting goals and obtaining team feedback.
Excellent interpersonal and communication skills.
Big picture focus with excellence in communicating goals and vision to team members.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Team Leader
Lookahead care, support and Housing
London, Kensington and Chelsea
04.2019 - Current
Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
Led group activity programmes to support independence and encourage community inclusion.
Built strong patient relationships through compassionate care and friendly rapport building.
Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Provided support in social, physical and emotional areas to assist clients with integration into local community.
Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Administered medication with rigorous planning and recordkeeping.
Improved health outcomes by delivering consistent care in collaboration with nursing team.
Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
Recovery Support Worker
Maison Moti care and support
London, Brent
08.2019 - 12.2022
Kept patient records securely stored for compliance with confidentiality and privacy policies.
Risk-assessed activities and environments to determine suitability depending on personalised patient needs.
Delivered person-centred care plans to achieve positive outcomes for rehabilitation patients.
Used patient feedback to improve support services, increasing positive rehabilitation outcomes.
Built rapport with patients to encourage open, two-way communication.
Recorded patient updates and advised senior staff on progress towards rehabilitation plans.
Supported daily care and wellbeing activities, promoting independence and dignity.
Encouraged patients to perform recommended physical exercises to increase rehabilitation speed.
Engaged patients with recreational activities for increased satisfaction and independence.
Education
Bachelor of Business Administration - Business Administration
University of Lagos
Lagos, Nigeria
04.2008 - 10.2012
Skills
Key Performance Indicator (KPI) management
Team development strategies
Cost-effective budget control
Customer relationship management
Employee performance reviews
Employee coaching and mentorship
Team supervision
Superior communication skills
Languages
English
Fluent
Spanish
Intermediate
Afrikaans
Advanced
Timeline
Recovery Support Worker
Maison Moti care and support
08.2019 - 12.2022
Team Leader
Lookahead care, support and Housing
04.2019 - Current
Bachelor of Business Administration - Business Administration