Dedicated individual with a solid work ethic and experience in providing essential support to diverse populations. Proven ability to communicate clearly and build trusting relationships, showcasing adaptability and initiative in dynamic situations. Committed to maintaining high standards of care and hygiene, ensuring a positive impact on those served.
Overview
7
7
years of professional experience
Work History
HCA
TURBO HOME CARE
05.2022 - 10.2025
Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Handled customer concerns and escalated major issues to supervisor.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Assisted team with various tasks to enhance overall success.
Met schedule using excellent planning and coordination skills.
Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Health Care Assistant
burntforest county referal hospital
Eldoret, Uasin gishu
01.2019 - 03.2022
Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Documented care provided, ensuring accurate and up-to-date records were kept.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
Helped patients with bathing, meal assistance, toileting and mobility support.
Maintained clean and hygienic living environments, ensuring comfort and safety.
Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
Engaged in respectful communication, respecting the dignity of those in care.