Pavan Heera
Slough
Summary
Results-driven professional specialising in upselling techniques and consistently achieving sales targets. Proven expertise in complaint resolution and loss prevention strategies, ensuring high customer satisfaction and operational efficiency. Committed to leveraging skills to drive business growth and exceed organisational goals.
Overview
3
3
years of professional experience
Work history
Sales assistant
Dunelm
Slough
2023.11 - Current
- Offered personalised shopping advice to enhance customer experiences.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Demonstrated products effectively leading to increased sales conversions.
- Collaborated effectively with team members to meet sales targets.
- Assisted customers with product selection for optimal satisfaction.
- Boosted store reputation with excellent customer service skills.
- Handled cash transactions accurately maintaining financial integrity.
Education
Bachelor of Science - Accounting and Finance
Kingston University
Kingston upon Thames 09/2025 -
Skills
- Upselling techniques
- Sales target achievement
- Complaint resolution
- Loss prevention strategies
Affiliations
- Travelling, exposure to diverse cultures demonstrating adaptability and strong interpersonal skills.
References
References available upon request.
Languages
Punjabi
Fluent
Hindi
Intermediate
Timeline
Sales assistant
Dunelm
2023.11 - Current
Bachelor of Science - Accounting and Finance
Kingston University
09/2025 -