Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Paulo Cerqueira

Paulo Cerqueira

Penzance,Please select a region, state or province.

Summary

Hardworking kitchen team member always ready to assist with diverse needs. Helps keep kitchen clean, stocked and organised for fast-paced demands. Trained in health, safety and best practices for kitchen support. Service-focused hospitality professional ready to help others and meet customer needs. Understands kitchen processes, food service standards and safety requirements. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.

Overview

9
9
years of professional experience

Work history

Kitchen porter & Table waiter

The Carpenters Arms
Coed-y-paen, Pontypool
05.2023 - 10.2023
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
  • Polished glasses and cutlery to pristine standards.
  • Assisted kitchen staff with food prep, dishwashing and plating food.

Housekeeper

Clayton Hotel
Cardiff, Cardiff
08.2018 - 08.2018
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Vacuumed, mopped and polished floors to achieve high-quality finishes.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.

Dish washer

Hi Tide
Porthcawl, County Borough of Bridgend
06.2018 - 07.2018
  • Washed pots, pans and plates before and after use.
  • Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.

Serving assistant

The Fairways Hotel
Porthcawl, County Borough of Bridgend
04.2018 - 05.2018
  • Practiced healthy and safety measures to comply with regulations.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Commercial cleaner

NEXT
Talbot Green, Rhondda Cynon Taf
01.2018 - 04.2018
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Wiped down fixtures to remove built-up dust and maintain appearance.
  • Vacuumed carpeted areas and mopped hard floors.
  • Cleaned and dried windows, mirrors and glass surfaces.

Kitchen/Hotel Porter

Miskin Manor Hotel
Miskin, Rhondda Cynon Taf
05.2016 - 12.2017
  • Handled equipment, chemicals and materials with caution.
  • Maintained a clean and tidy reception area, providing consistently great first impressions.
  • Communicated with co-workers and managers to coordinate tasks.
  • Kept lobbies and reception areas clean, tidy and hazard-free, storing luggage away from pathways.
  • Used excellent problem solving skills to resolve customer complaints quickly and effectively.
  • Worked with reception staff to communicate room availability and readiness for incoming guests.
  • Maintained positive, helpful attitude to deliver exceptional customer service.
  • Maintained security of guest luggage and business property.

Kitchen Porter & Housekeeper

The New Gower Hotel & Restaurant
Bishopston, City and County of Swansea
02.2015 - 05.2016
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Washed, peeled and chopped vegetables to be used in dishes.

Education

Agrupamento de Escolas de Ponte da Barca

Skills

  • Team player
  • Self-motivated
  • Cleaning procedures
  • Organisational skills
  • Food Hygiene
  • Safety awareness
  • Attention to detail
  • Team contribution
  • Team collaboration
  • High efficiency
  • Team standards
  • Table service
  • Chemical handling
  • Self-directed
  • Care staff collaboration

Languages

Portuguese
Fluent
Spanish
Native
English
Native

Timeline

Kitchen porter & Table waiter

The Carpenters Arms
05.2023 - 10.2023

Housekeeper

Clayton Hotel
08.2018 - 08.2018

Dish washer

Hi Tide
06.2018 - 07.2018

Serving assistant

The Fairways Hotel
04.2018 - 05.2018

Commercial cleaner

NEXT
01.2018 - 04.2018

Kitchen/Hotel Porter

Miskin Manor Hotel
05.2016 - 12.2017

Kitchen Porter & Housekeeper

The New Gower Hotel & Restaurant
02.2015 - 05.2016

Agrupamento de Escolas de Ponte da Barca
Paulo Cerqueira