Paulo Cerqueira
Penzance,Please select a region, state or province.
Summary
Hardworking kitchen team member always ready to assist with diverse needs. Helps keep kitchen clean, stocked and organised for fast-paced demands. Trained in health, safety and best practices for kitchen support. Service-focused hospitality professional ready to help others and meet customer needs. Understands kitchen processes, food service standards and safety requirements. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.
Overview
9
9
years of professional experience
Work history
Kitchen porter & Table waiter
The Carpenters Arms
Coed-y-paen, Pontypool
2023.05 - 2023.10
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Collected, washed and sanitised dishes and cooking utensils.
- Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
- Polished glasses and cutlery to pristine standards.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Housekeeper
Clayton Hotel
Cardiff, Cardiff
2018.08 - 2018.08
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Vacuumed, mopped and polished floors to achieve high-quality finishes.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Serviced bathrooms with fresh supplies and regular cleaning.
Dish washer
Hi Tide
Porthcawl, County Borough of Bridgend
2018.06 - 2018.07
- Washed pots, pans and plates before and after use.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
- Collected, washed and sanitised dishes and cooking utensils.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
Serving assistant
The Fairways Hotel
Porthcawl, County Borough of Bridgend
2018.04 - 2018.05
- Practiced healthy and safety measures to comply with regulations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Commercial cleaner
NEXT
Talbot Green, Rhondda Cynon Taf
2018.01 - 2018.04
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Used correct procedures to clean floors, communal areas and work spaces.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Vacuumed carpeted areas and mopped hard floors.
- Cleaned and dried windows, mirrors and glass surfaces.
Kitchen/Hotel Porter
Miskin Manor Hotel
Miskin, Rhondda Cynon Taf
2016.05 - 2017.12
- Handled equipment, chemicals and materials with caution.
- Maintained a clean and tidy reception area, providing consistently great first impressions.
- Communicated with co-workers and managers to coordinate tasks.
- Kept lobbies and reception areas clean, tidy and hazard-free, storing luggage away from pathways.
- Used excellent problem solving skills to resolve customer complaints quickly and effectively.
- Worked with reception staff to communicate room availability and readiness for incoming guests.
- Maintained positive, helpful attitude to deliver exceptional customer service.
- Maintained security of guest luggage and business property.
Kitchen Porter & Housekeeper
The New Gower Hotel & Restaurant
Bishopston, City and County of Swansea
2015.02 - 2016.05
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Collected, washed and sanitised dishes and cooking utensils.
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Washed, peeled and chopped vegetables to be used in dishes.
Education
Agrupamento de Escolas de Ponte da Barca
Skills
- Team player
- Self-motivated
- Cleaning procedures
- Organisational skills
- Food Hygiene
- Safety awareness
- Attention to detail
- Team contribution
- Team collaboration
- High efficiency
- Team standards
- Table service
- Chemical handling
- Self-directed
- Care staff collaboration
Languages
Portuguese
Fluent
Spanish
Native
English
Native
Timeline
Kitchen porter & Table waiter
The Carpenters Arms
2023.05 - 2023.10
Housekeeper
Clayton Hotel
2018.08 - 2018.08
Dish washer
Hi Tide
2018.06 - 2018.07
Serving assistant
The Fairways Hotel
2018.04 - 2018.05
Commercial cleaner
NEXT
2018.01 - 2018.04
Kitchen/Hotel Porter
Miskin Manor Hotel
2016.05 - 2017.12
Kitchen Porter & Housekeeper
The New Gower Hotel & Restaurant
2015.02 - 2016.05
Agrupamento de Escolas de Ponte da Barca