DICKSON EREZI EGHAGHA
Surbition,Surrey
Summary
Personal Profile Statement
I am a highly self-motivated, focused, innovative, goal driven, Organized, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. I have a passion for utilizing my skills and working hard at any given organization while seeking self-learning, developing new and existing skills, and possessing excellent memory.
Overview
5
5
years of professional experience
Work history
kitchen porter/ waiter
Terrace Eatery
Kingston upon Thames, Surrey
10.2023 - 01.2024
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Verified adequate levels of produce and ingredient supplies, restocking low items to maintain kitchen operations.waiter
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Attended to customer's needs proactively for first-class waiting service.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Shop Officer [ Skill Acquisition ]
SLO Mart
04.2023 - 06.2023
- Main Duty Performed
- Keeping track of inventory levels to ensure that there is enough stock to meet demand
- Arranging promotions such as sales promotions, end-of-season sales, and new product launches
- Providing excellent customer service to customers by greeting them warmly and answering their questions about products
- Making sure the shop is clean at all times
- Providing personal attention to customers' needs by assisting them in selecting items that best suit their needs
- Taking orders from customers and processing payments for goods or services
- Restocking items such as clothing racks, shelves, and bins with items that have been sold
- Updating price tags on items as dictated by store policy
- Operating cash registers to process customer transactions
- Helping customers find items that they cannot locate on their own
Shop Officer [ Skill Acquisition ]
JICAFRIK APPAREL
01.2023 - 03.2023
- Main Duty Performed
- Keeping track of inventory levels to ensure that there is enough stock to meet demand
- Arranging promotions such as sales promotions, end of season sales, and new product launches
- Providing excellent customer service to customers by greeting them warmly and answering their questions about products
- Providing personal attention to customers' needs by assisting them in selecting items that best suit their needs
- Taking orders from customers and processing payments for goods or services
- Restocking items such as clothing racks, shelves, and bins with items that have been sold
- Updating price tags on items as dictated by store policy
- Operating cash registers to process customer transactions
- Helping customers find items that they cannot locate on their own
Nigeria Info FM
Lagos
03.2022 - 01.2023
- Admin / Cooperate Communication
- Main Duty Performed
- Promoting Of Organisation Name And Activities Through Various Channels Of Communication[ Social/New Media, FM, ]
- Keeping Records/ Accounts Of The Activities In The Organisation
- Planning Of Marketing Strategy For The Organisation So As To Attract New Clients
- Monitoring office supplies and ordering replacements
- Maintenance of staff attndance and punctuality
- Documentation control such as filling, generating reports managing and disbursing of petty cash, leave forms, company letter heads when requested
- Receivs visitors and guests and prepares refreshments when required
- Administrative assistance , such as writing and editing emails, drafting memos and preparing communications
- Answering incoming phone calls and messages via emails
Secretary
Mercyland Academy
Warri
09.2020 - 02.2021
- PRO
- Main Duty Performed
- Promoting Of Organisation Name And Activities Through Various Channels Of Communication[ Social/New Media, FM, ]
- Keeping Records/ Accounts Of The Activities In The Organisation
- Planning Of Marketing Strategy For The Organisation So As To Attract New Clients
- Receivs visitors and guests and prepares refreshments when required
Secretary
BLK LOGISTICS
01.2020 - 08.2020
- Public relationship Office[PRO]
- Main Duty Performed
- Promoting Of Brand Name, So As The Attract Potential Clients
- Attracting As A Channel Between The Organisation And The Client[ Getting Feedbacks From Clients About The Service Provided]
- Keeping/ Arranging Of Data Base
- Creating marketing strategy in accordance with the present marketing demards and supply to boost sales and services, so as not to fall behind competitors
Editor & Communicator
Delta Broadcasting Service
03.2019 - 09.2019
- IT]
- Main Duty Performed
- Editing Of Upcoming Broadcasting Records/Videos, For Upcoming Programs
- Working Hands In Hands With The Broadcasting Department During Broadcast
- Handling The Broadcasting Equipments During Important And Untimely Situations Skills
- Communication
- Management
- Editing
- Promoting
- Customer service
- Attention to details
- Organization
- Goal driven
Education
Master of Arts - Media and Communication
Kingston University London
09.2023 -
Division In Mass Communication Certificate Of Completion In Microsoft Word [New Horizons] -
Certificate Of Completion In Microsoft Excel [New Horizons] - undefined
Certificate Of Completion In Customer Relationship Management - undefined
Certificate Of Completion In Project Management - undefined
Psense Certificate - undefined
Babcock University
O Level/ WAEC
Good Shepherd Catholic Boys Secondary School
/2010 - /2016
Bachelor of Arts - Mass Communication
Babcock University
/2016 - /2021
Elementary
Unity Primary School
/2004 - /2010
Skills
- Results-orientated
- Office supply management
- Contact list management
- Mail distribution
- Event coordination
- Inventory system
- Sorting packages
- Office management
- Loss Prevention
- Money handling
- Customer retention
- Customer service oriented
- Stock management
- Kitchen station cleanliness
- Disinfection techniques
- Customer service
- Menu knowledge
- Highly responsible and reliable
- Barista experience
- Table service
- Cleaning requirements
- Efficient under pressure
- Strong client relations
- Service management
- Team player
- Detail-orientated
Languages
English
Intermediate
Timeline
kitchen porter/ waiter
Terrace Eatery
10.2023 - 01.2024
Master of Arts - Media and Communication
Kingston University London
09.2023 -
Shop Officer [ Skill Acquisition ]
SLO Mart
04.2023 - 06.2023
Shop Officer [ Skill Acquisition ]
JICAFRIK APPAREL
01.2023 - 03.2023
Nigeria Info FM
03.2022 - 01.2023
Secretary
Mercyland Academy
09.2020 - 02.2021
Secretary
BLK LOGISTICS
01.2020 - 08.2020
Editor & Communicator
Delta Broadcasting Service
03.2019 - 09.2019
Division In Mass Communication Certificate Of Completion In Microsoft Word [New Horizons] -
Certificate Of Completion In Microsoft Excel [New Horizons] - undefined
Certificate Of Completion In Customer Relationship Management - undefined
Certificate Of Completion In Project Management - undefined
Psense Certificate - undefined
Babcock University
O Level/ WAEC
Good Shepherd Catholic Boys Secondary School
/2010 - /2016
Bachelor of Arts - Mass Communication
Babcock University
/2016 - /2021
Elementary
Unity Primary School
/2004 - /2010
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