Paula Miel
Hemel Hempstead,Hertfordshire
Summary
I have experience in customer service, where I focus on building genuine connections with people while staying calm under pressure. I’m highly organized and manage my time well, and I use my multilingual skills to communicate clearly and build strong relationships with clients. I enjoy working in fast-paced environments and take pride in creating positive interactions that lead to great results.
Overview
6
6
years of professional experience
Work history
Sales assistant
Sainsburys
Hemel Hempstead, Hertfordshire
2020.02 - 2026.03
- Managed till operations smoothly, reducing waiting time for customers.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Facilitated smooth checkout process with accurate money handling skills.
- Identified expired goods, ensured safe food handling practices were upheld.
- Demonstrated flexibility whilst working under pressure managing multiple tasks simultaneously without compromising on quality of work delivered.
- Checked IDs as required, maintaining legal compliance on alcohol sales.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Trained new staff members, fostering a supportive working environment.
Education
GCSEs - Music
West Herts College
WatfordSkills
- Bilingual or multilingual
- Customer Service & Rapport Building
- Remaining Calm Under Pressure
- Organization & Time Management
Languages
Romanian
Native
English
Advanced
References
References available upon request.
Timeline
Sales assistant
Sainsburys
2020.02 - 2026.03
GCSEs - Music
West Herts College