Paula Gafita
Bushey,Hertfordshire
Summary
Responsible individual with proven housekeeping experience across several hotels and resorts. Seeks to bring reliable and well-developed Room Attendant skills to established organisation.
Efficient and effective Guest Room Attendant with experience across various high-end hotels and resorts. Passionate about cleanliness and attention to detail.
Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team.
Cleaner adaptable to different building environments and project demands. Methodical about following correct procedures and completing deep cleaning.
Overview
3
3
years of professional experience
Work history
Room atendant
Wgc ltd
Holborn
2025.06 - 2025.12
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
- Ensured high standards of hygiene by regularly sanitising all areas.
- Enhanced ambience in guest rooms, creating a comfortable environment.
- Restocked amenities promptly, ensuring availability at all times.
- Coordinated with front desk staff for efficient room allocation and preparation.
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Improved customer experience with attentively addressing their needs.
- Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
- Trained new room attendants on company policies and cleaning procedures.
- Inspected rooms to assess cleaning and repair needs between guest stays.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
Room atendant
Holiday inn
Watford
2025.05 - 2025.06
- Checked mini-bars daily, restocking as required for seamless guest experience.
- Provided detailed room service for the comfort of guests.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Used correct procedures to clean floors, communal areas and work spaces.
- Achieved spotless results within working timeframes to meet client needs.
Room attendant
Wgc ltd
Holborn
2023.06 - 2024.05
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Coordinated with front desk staff for efficient room allocation and preparation.
- Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
- Ensured high standards of hygiene by regularly sanitising all areas.
- Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
- Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
- Provided detailed room service for the comfort of guests.
- Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
- Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
Skills
- Sanitation protocols knowledge
- Punctuality and reliability
- Able to prioritise tasks
- Understanding of hotel operations
- Flexible availability
- Remains professional
- Adaptable to shifts
- Fire safety awareness
- Knowledge of cleaning products
- Grace under pressure
- Knowledge in hospitality standards
- Safety procedures
- Mentoring and training
- Hospitality standards
Languages
Romanian
Native
English
Intermediate
B1
Timeline
Room atendant
Wgc ltd
2025.06 - 2025.12
Room atendant
Holiday inn
2025.05 - 2025.06
Room attendant
Wgc ltd
2023.06 - 2024.05