Summary
Overview
Work History
Education
Skills
Timeline
Generic
Paula Davenport

Paula Davenport

Manchester

Summary

Dynamic administrative professional with a proven track record at Atherton St George's Primary School, excelling in record keeping and schedule management. Adept at technical support and fostering effective communication, I consistently enhance office operations and contribute to team success through meticulous organization and prioritization of tasks.

Overview

28
28
years of professional experience

Work History

Administrative Clerical Officer

Atherton St George's Primary School
Atherton
02.2016 - Current

A typical day for me as an administrative clerical officer involves handling a mix of tasks, including answering phones, managing emails, filing documents, scheduling meetings, and coordinating office supplies, all while adhering to confidentiality and accurate record-keeping.

Here's a more detailed breakdown of potential day-to-day duties:

Core Administrative Tasks:

  • Communication: Answering phone calls and emails, directing inquiries appropriately.
    Taking and distributing messages.
    Maintaining and updating office communication systems.
  • Record Keeping and Filing: Maintaining accurate and up-to-date records, both physical and digital.
    Organizing and filing documents according to established procedures.
    Ensuring the confidentiality of sensitive information.
  • Schedule Management: Scheduling meetings, appointments, and travel arrangements.
    Managing calendars and sending out reminders.
    Coordinating logistics for meetings and events.
  • Office Operations: Ordering and managing office supplies and equipment.
    Ensuring a clean and organized workspace.
    Assisting with photocopying, faxing, and scanning.
  • Data Entry and Processing: Entering data into databases and spreadsheets.
    Generating reports and documents.
    Proofreading and editing materials.
  • Provided support to departmental managers in the development of project plans and initiatives.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Conducted performance reviews and provided feedback to employees on their job performance.

IT Application Specialist Apprentice

Abtec Computer Solutions
Wigan
01.2015 - 09.2015
  • My Responsible are for the installation and maintenance of IT equipment including (but not restricted to) printers, scanners, laptops, iPads and workstations
  • Supporting customers using remote access technologies and also by visiting client sites
  • Diagnosis of desktop, application, networking and infrastructure issues
  • Experience of supporting a wide and varied client base
  • Troubleshooting PC's, laptops and mobile devices
  • Providing 1st/2nd line support to users
  • Administering the IT department's policies and procedures
  • Installation and support of telecommunication equipment
  • Updating and monitoring IT user accounts
  • Working on Active Directory accounts, configuration of laptops
  • Managing and monitoring of backups in multiple locations
  • Providing maintenance support and break-fix solutions
  • Troubleshooting technical problems and implementing solutions
  • Purchasing of IT Equipment and software in line within agreed budgets
  • Supporting a multi-site of a school

Teaching Assistant

Leigh ST Peters Primary School
Leigh
03.2009 - 09.2015
  • Monitoring a pupils performance throughout the year
  • One to one reading with pupil
  • Providing extra support to children with special needs or those who speak English as a second language
  • Assisting in activities and school trips with teachers
  • Changing of reading books on a weekly basis
  • Using the I.T equipment to log all library books

Chambermaid / Waitress

The Prince of Wales Thistle Hotel
06.1997 - 09.1998
  • Clearing and cleaning rooms, corridors and dining area using a wide range of cleaning equipment and products
  • Waiting on in a large hall serving hotel guests
  • Providing silver service to place hotel guests food on their plate
  • Dealing with people on a daily basis

Education

Excel BETEC Level 2 Diploma - IT user Skills

Wigan And Leigh College
Wigan and Leigh Collage
02.2016

Intermediate Level Apprenticeship - IT Application Specialist

Wigan And Leigh College
Wigan And Leigh

City and Guilds English NVQ Level 2 -

Wigan And Leigh College
Wigan

City and Guilds Maths NVQ Level 2 -

Wigan And Leigh College
Wigan

Skills

  • Excellent communication and interpersonal skills
  • Attention to detail
  • Effective Time Management
  • Technical support and troubleshooting
  • Record keeping
  • Schedule management
  • Communication skills
  • Scheduling appointments
  • File and records maintenance
  • Confidentiality handling
  • Report preparation
  • Technical support
  • Basic accounting
  • Inventory management
  • Documentation preparation
  • Document management
  • Organization and prioritization
  • Filing systems
  • Detailed meeting minutes
  • Multi-line phone proficiency
  • Report development
  • Prioritizing work
  • Team bonding

Timeline

Administrative Clerical Officer

Atherton St George's Primary School
02.2016 - Current

IT Application Specialist Apprentice

Abtec Computer Solutions
01.2015 - 09.2015

Teaching Assistant

Leigh ST Peters Primary School
03.2009 - 09.2015

Chambermaid / Waitress

The Prince of Wales Thistle Hotel
06.1997 - 09.1998

Excel BETEC Level 2 Diploma - IT user Skills

Wigan And Leigh College

Intermediate Level Apprenticeship - IT Application Specialist

Wigan And Leigh College

City and Guilds English NVQ Level 2 -

Wigan And Leigh College

City and Guilds Maths NVQ Level 2 -

Wigan And Leigh College
Paula Davenport