Paul Symons

• Improved workforce competency levels.
• Encouraged innovative thinking in teams, fostered environment of growth and development.
• Led teams to achieve business objectives on time and within budget constraints.
• Analysed performance metrics, identified areas for improvement in operations management.
• Improved operational efficiency by streamlining processes and implementing strategic plans.
• Directed safety protocols implementation, created safer workplace conditions.
• Monitored health and safety measures for guaranteed compliance.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Devised operational policies for regulatory compliance and best practices adherence.
• Optimised workflow procedures with strategic planning and team coordination.
• Developed risk mitigation strategies, ensured business continuity during crises.
• Applied lean principles to operations management, reduced waste significantly.

Delivered adaptive security solutions to safeguard high-value areas globally.

Integrated innovative technologies to manage aerial and ground threats.

Assessed CCTV footage for early detection of suspicious activities.

Established robust incident reporting processes, enhancing record accuracy and resolution speed.

Coordinated with law enforcement agencies to expedite response times.

• Collaborated with management to develop organised crisis response plan, minimising downtime during emergencies.
• Coordinated with law enforcement agencies to improve response times.
• Established robust incident reporting process leading to more accurate records and quicker resolution times.
• Streamlined emergency procedures, resulted in faster evacuation times during drills.
• Developed comprehensive security protocols for enhanced workplace safety.
• Addressed all security breaches promptly, minimising potential damage and loss.
• Conducted detailed risk assessments, mitigated potential threats.

Assessed safety-critical status of MTREL Elizabeth line as a senior team member.

Evaluated effectiveness of training delivered to learners.

Measured knowledge transfer by assessing learner performance against qualification standards.

• Coordinated with other departments for seamless operations.
• Boosted efficiency by streamlining assessment procedures.
• Maintained up-to-date knowledge of industry regulations through continuous learning.
• Reviewed and updated assessment guidelines to maintain standards.
• Provided expert advice to junior assessors for skill enhancement.
• Promoted a culture of continuous improvement within the department.

Contributed to sales team, specialising in new and used cars for leading manufacturer.

Facilitated customer engagement to drive vehicle sales and enhance customer satisfaction.

• Left position to provide care for mother following brother's passing from cancer.

Contributed to establishment of Riyadh Metro System, supporting senior management in operational roles.

Led assessment and scoping of work packages, ensuring safety and technical standards were met.

Managed individual work packages, adhering to safety, programme, and financial targets.

Delivered four key infrastructure projects on time and within budget.

Oversaw planning and programming of works while maintaining operational railway continuity.

Developed customer care teams for 45 stations across two lines of Riyadh Metro.

Authored all operational emergency procedures and plans for Riyadh Metro opening.

Conducted site audits, ensuring compliance with health and safety regulations.

Used critical thinking to break down problems, evaluate solutions and make decisions.

• Successfully delivered on tasks within tight deadlines.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.