Over 18 years of experience in global financial markets, specializing in Middle Office operations, Client Services, and Operations Leadership across FX, Rates, Commodities, Credit and Equities. Demonstrated success in collaborating with clients and cross-functional teams to enhance product delivery and testing processes. Proficient in systems including Clarion (OMS and PMS), Traiana, Murex, Bloomberg, Geneva, Zendesk, CTM, ICE and Markitwire, optimizing trade processing and reconciliation workflows. Currently enhancing data analytics skills in SQL, Python, and automation tools to drive operational efficiency and elevate client satisfaction.