Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Paul Peppiate

Paul Peppiate

Skipton,North Yorkshire

Summary

Knowledgeable management professional with demonstrated ability to organise work, establish priorities and delegate tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations.


Motivational, adaptable and resourceful leader with record of success in the design and media industries. History maintaining efficiency and high employee satisfaction with responsive management style.

Overview

42
42
years of professional experience

Work History

Design Consultant

Peps Creative
Skipton, North Yorkshire
04.2021 - Current
  • Screen Yorkshire - Produced major report examining TV & Film post production sector in Yorkshire. Collaborated with over 20 organisations.
  • Parish Councillor - Communication and IT lead.
  • Designer and editor of local community website with over 200 subscribers.
  • Utilised Adobe to create visually compelling graphics and layouts for digital and print materials.
  • Applied principles of user-interface design to enhance usability and user experience of digital platforms.

Chief Operating Officer

Works International Design
Leeds, West Yorkshire
01.2013 - 03.2021
  • Maintained smooth operations through careful management of office workflow and administrative processes.
  • Cultivated strong work culture and high standards to drive employee retention and performance.
  • Trained and mentored managers to cultivate cohesive leadership team.
  • Provided customers with outstanding service, extending relationships for future business opportunities.
  • Increased new business connections and revenue generation by 25% by improving networking strategies.

Professional Advisor

Creative Skillset
Leeds/Manchester/London
01.2012 - 01.2013
  • Employer Ownership Pilot, produced £70 million 2 year commitment in grant, matched by £99 million in employer investment.
  • Developed plans and strategies to promote continuous improvement.
  • Wrote reports outlining project progress and results.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Displayed energy and enthusiasm in fast-paced environment.

Honorary Visiting Teaching Fellow

University of Bradford
Bradford, West Yorkshire
01.1998 - 01.2012
  • Organised educational activities and events to drive learning objectives and promote engagement.
  • Designed exams, assessments and course content, including lecture material and writing assignments.
  • Monitored emerging trends and technologies in subject field to innovate teaching and learning practices.
  • Helped over 500 students secure meaningful work placements to improve practical subject understanding.

Senior Manager

Andrew Sumner Associates
Salford, Greater Manchester
01.2008 - 01.2012
  • Liaised with board members to discuss operational strategy and review budgetary requirements.
  • Monitored team performance and provided constructive feedback to address challenges.
  • Led with empowering and empathetic leadership style, leveraging emotional intelligence and proactive communication to defuse conflict.
  • Led overall direction, coordination and evaluation of department functions for over 100 employees.

Co-founder & Director

VTR North
Leeds, West Yorkshire
01.2005 - 01.2008
  • Built key stakeholder relationships to facilitate business growth adding 10 high value clients in first year.
  • Championed customer-centric approach, enhancing overall service delivery and satisfaction.

Creative Director

Mezzo Studios
Leeds, West Yorkshire
01.2000 - 01.2005
  • Oversaw production of multimedia content, maintaining high standards of creativity and quality.
  • Delivered client presentations to communicate and sell creative concepts effectively to over 30 high value clients.

Motion Graphic Designer

Leeds
Leeds, West Yorkshire
01.1993 - 01.2000
  • Delivered over 100 client projects on time, within budget and to strict deadlines.
  • Applied technical knowledge and design expertise to create Film & TV graphics.

Senior Graphic Designer

Yorkshire Television
Leeds, West Yorkshire
01.1982 - 01.1993
  • Oversaw design development from concept to completion, including branding graphics, TV design and marketing collateral.
  • Lead team of 20 designers from project ideation through iteration and final delivery.

Education

2:1 Batchelor of Arts - Graphic Design

Newcastle Upon Tyne Polytechnic
Newcastle upon Tyne
1983

Skills

  • C-suite experience
  • Excellent communicator
  • High-value project management
  • Business development
  • Customer service
  • Leadership
  • Team worker
  • Organised and efficient
  • Problem solving skills
  • Employee management
  • Adobe CC
  • Keynote
  • Microsoft Office
  • WordPress

Timeline

Design Consultant

Peps Creative
04.2021 - Current

Chief Operating Officer

Works International Design
01.2013 - 03.2021

Professional Advisor

Creative Skillset
01.2012 - 01.2013

Senior Manager

Andrew Sumner Associates
01.2008 - 01.2012

Co-founder & Director

VTR North
01.2005 - 01.2008

Creative Director

Mezzo Studios
01.2000 - 01.2005

Honorary Visiting Teaching Fellow

University of Bradford
01.1998 - 01.2012

Motion Graphic Designer

Leeds
01.1993 - 01.2000

Senior Graphic Designer

Yorkshire Television
01.1982 - 01.1993

2:1 Batchelor of Arts - Graphic Design

Newcastle Upon Tyne Polytechnic
Paul Peppiate