Paul Mullen

Part time work whilst studying through College and continued until Full time employment.

• Processing Invoices on a daily basis for payment.
• Reconciling Purchase Ledger Statements on a weekly basis
• Processing Weekly Payment runs for invoices.
• Allocate monies received off the Sales Ledger
• Systems used: PASP, Dream (Accounts Package), Microsoft Outlook, Microsoft Excel, Microsoft Word
• Handled administrative tasks, freeing up time for senior staff members.
• Managed multiple projects, ensuring organisation and efficiency.
• Maintained all project documentation, guaranteeing accuracy and accessibility.
• Collaborated across departments for strategic planning purposes.
• Improved workflow efficiency by developing process improvements.
• Coordinated staff training sessions to enhance skills and knowledge base.
• Explored new opportunities whilst maintaining focus on core responsibilities.
• Answered phone calls and responded to emails from clients.
• Addressed customer complaints and resolved issues.
• Managed and prioritised varied and busy workload to meet deadlines.
• Trained and assigned tasks to team members.
• Scheduled meetings to discuss progress of projects and tasks.
• Monitored processes and proposed recommendations for improvements.
• Received and actioned feedback to improve personal performance.
• Liaised comfortably and confidently with all levels of staff using appropriate tact and diplomacy.
• 15 year long service award July 2024

School work experience for 3 weeks.

• Processing Commission Statements on a daily basis
• Chase customers for outstanding Life Commissions owed
• Reconcile Bank Accounts on a weekly basis
• Processing expense claims for payment on a weekly basis
• Processing invoices for payment on a daily basis
• Reconciling Purchase Ledger statements on a weekly basis
• Processing weekly payment runs for invoices and expenses
• Update Commission Bad Debts on a monthly basis
• Update Consultant Income Report on a monthly basis
• Update FP Clawbacks Provision on a monthly basis
• Update Indemnity Commission Provision on a monthly basis
• Dealing with Ad Hoc Consultant / Admin queries
• Process Orange Mobile Bill & Personal Contributions for payment
• Systems Used: Pivotal (Accounts Package), Dream (Accounts Package), Microsoft Outlook, Microsoft Excel, Microsoft Word

• Processing all cheque and Bacs payments
• Record all relevant receipts in Cash Books
• Allocate monies received off the Sales Ledger
• Chase customers for outstanding monies
• Dealing with customer queries
• Update Detailed Aged Debt Reports on a weekly basis
• Provide Financial Director with Aged Debt Reports on a weekly basis
• Balance Cash Books at Month End
• Reconcile accounts on a monthly basis
• Processing SOA Reports on a weekly basis
• Dealing with supplier queries
• Provide monthly VAT analysis
• Generate Bacs Payments on a weekly basis
• Dealing with all ad-hoc queries
• Systems Used: Optic, SEDNA, Microsoft Excel, Microsoft Word

• Head of Filing
• Processing Invoices
• Processing Purchase Orders
• Updating Utility Bill Charts
• Processing Weekly Payments
• Managed client accounts to ensure timely payments.
• Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
• Met deadlines by managing workload independently.
• Followed documentation procedures to maintain robust recordkeeping system.
• Systems used: Windows 98, Microsoft Excel, Microsoft Word, JDE Edwards (Accounts System)
• Liaised with clients regarding overdue payments, facilitated swift resolution of issues.

• Head of Filing
• Updating Spreadsheets
• Processing Quarterly Figures
• Worked on Lloyd's Syndicates
• Dealing with Broker Queries
• Systems Used: Windows 95, Microsoft Excel, Microsoft Word, Fox - Pro, Access, Eros
• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Consistently arrived at work on time and ready to start immediately.
• Oversaw daily operations to achieve high productivity levels.