Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Paul Milner

Keighley,BRD

Summary

Experienced healthcare professional with extensive knowledge in healthcare regulation, health and safety legislation, and CQC standards. Demonstrates strong skills in staff management, recruitment, and hiring, ensuring compliance and maintaining patient confidentiality. Adept at person-centred care and vulnerable adult safeguarding, with a focus on holistic care and crisis intervention. Proven track record in budgetary management, disciplinary procedures, and appraisals. Committed to providing empathetic support through bereavement care and motivational interviewing. Career goal: to enhance patient care through visible leadership and innovative care management strategies.

Overview

35
35
years of professional experience
4
4
years of post-secondary education

Work history

care Manager/Father

Self
keighley, West Yorkshire
2001.06 - 2024.01

Father/Care manager
c/o Irwin Mitchel solicitors AFMT personnel trust-Steeton
October 2018 to January 2024
Fairly complicated but bear with me! I sadly lost my wife in October 2019 and we were both full time carers for my severely disabled daughter Amy. Amy was 22 at the time her mum passed and as she had quadriplegic cerebral palsy, epilepsy, phenylketonuria and various other minor complications to add to the mix. I had available to me resources and a determined 'can do' attitude to enable me to source, recruit and manage a private care team of individuals whom as time passed became family and friends for life. In total I had nine staff on my team both full and part time to provide seven day, twenty four hour care. I used a case management company to provide all of us certified training and guidance with regards various legislation and obligations. Irwin Mitchel solicitors were in the background as they managed a trust fund that was the AFM trust of which I was one of the trustees. We were the first private care team in the UK to run, manage and implement a care team in this way and later it became known as Stand Alone Case Management that many case management companies around the UK are beginning to look at closely. Day to Day during this period I was very much hands on with some of her cares (I was still dad) which included gastrostomy, specialised dietary requirements, pulling shifts as and when required, hospital appointments and everything basically associated with her and her care teams wellbeing.

Engineer

Howarth Industrial saws ltd
Keighley, Yorkshire
1989.03 - 2001.06

Left school in 1984 and my first paid employment was in a local textile mill for four years.
Began fresh employment with a family run engineering company in 1988 and left in 2001 as an assistant works manager.
Became a full time carer for my daughter along with my wife and became actively involved in various activities and groups helping and advising other families and individuals involved in the special needs environment.
Rebuilt several tractors and old Land rovers as well as competing as a family in horse carriage driving trials using a wheelchair adapted carriage for our daughter.
Sadly lost my wife in 2019 to cancer.
Built a private personal care team from scratch (see description below) up until my daughter passed away in January 2024.
Keeping myself busy helping out at a friends garage business part time, recovering customers cars, picking parts up and generally making tea unpaid.
Now looking for a new challenge!

  • Liaised with clients, understanding their needs and translating them into technical requirements.
  • Led team meetings, fostering effective communication amongst the team.
  • Trained junior engineers and provided mentorship, enhancing their skill set and knowledge base.

Education

O levels, 16+ CSE - General education

Oakbank Grammar
Keighley
1980.09 - 1984.05

Skills

  • Healthcare regulation knowledge
  • Health and safety legislation
  • Empathy and compassion
  • Recruitment and hiring
  • Staff management
  • Person-centred planning
  • CQC regulations
  • Compliance understanding
  • Patient confidentiality
  • Staff supervision
  • Person-centred care
  • Vulnerable Adult Safeguarding
  • Vulnerable adult care
  • Telephone etiquette
  • Budgetary management
  • Disciplinary procedures and appraisals
  • People Management
  • Holistic care
  • Visible leadership
  • Social care
  • Care management
  • Records maintenance
  • Disciplinary management
  • Crisis Intervention
  • Motivational interviewing
  • Medication Administration
  • Palliative care experience
  • People-Oriented nature
  • Bereavement support provision
  • Familiarity with cqc standards
  • Understanding medical terminology

Affiliations

  • Car restoration,
  • Carriage driving trials, mainly stewarding
  • Helping out at a friends local garage

Timeline

care Manager/Father

Self
2001.06 - 2024.01

Engineer

Howarth Industrial saws ltd
1989.03 - 2001.06

O levels, 16+ CSE - General education

Oakbank Grammar
1980.09 - 1984.05
Paul Milner