Paul Mc Closkey
Derrygonnelly,FMO
Summary
Proven track record of maintaining composure in stressful situations, showcasing strong problem-solving and communication abilities. Skilled in overcoming challenges and delivering effective solutions. Aiming to apply these strengths.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work history
Colleague Nights
Tesco
2024.11 - 2025.01
- Delivered customer service with a focus on meeting individual customer needs.
- Provided product knowledge to assist customers in making informed purchasing decisions.
- Worked across different store areas, including customer service, stock replenishment.
- Made customer-centric decisions, ensuring timely service and satisfaction.
- Handled products carefully to maintain quality and ensure items were in optimal condition for customers.
- Maintained store values, ensuring an welcoming environment for all customers.
Domestic services assistant
First Choice Recruitment
Altnagelvin Area Hospital
2018.06 - 2020.03
- Dusting surfaces, furniture and equipment
- Cleaning hard floors with mops or electric floor cleaners
- Using vacuum cleaners or carpet cleaners
- Cleaning toilet and bathroom areas
- Steam cleaning
- Emptying waste bins
- Carry out regular, planned deep cleaning on a monthly or annual basis
Housekeeping Room Attendant
City Hotel Derry
2017.09 - 2018.05
- To ensure all guest bedrooms are cleaned to hotel standard and ready to let for that business day.
- Making beds
- Tidying rooms
- Cleaning and polishing toilets, taps, sinks, bathtubs and mirrors
- Washing floors
- Removing stains
- Vacuuming
Production Operator
Seagate
2016.10 - 2017.02
- Tending to a variety of machines and show Flexibility to carry out different tasks while working as part of a team to meet high Health & Safety policy and
- Always wearing safety protection
- Maintaining my workstation to high standards
- Meeting goals and quality targets
- Help identify and eliminate problems
- Undertake training when required
- To Perform and meet departmental goals and quality targets
Role Packer
DSV Global transport and logistics
2016.05 - 2016.10
- Working as part of a team in busy production environment
- Undertaking packing and wrapping
- Adhering to Health & Safety procedures
- Wearing all protective clothing required
- Ensuring the production area is clean, tidy, & safe
Customer Advisor
Marks & Spencer, Foyle side
2015.12 - 2016.06
- Assisting customers with queries and purchases
- Operating till, processing sales and cash handling
- Stock rotation, replenishment and merchandising
- Dealing with general customer service
- Making customers aware of any deals or promotions on specific products that they may be interested in
- Handling complaints
- Awarding customers with vouchers or coupons
- Offering any support or help to customers
Role Packer
DSV Global transport and logistics
2015.10 - 2015.12
- Working as part of a team in busy production environment
- Undertaking packing and wrapping
- Adhering to Health & Safety procedures
- Wearing all protective clothing required
- Ensuring the production area is clean, tidy, & safe
Education
Level 2 Diploma - Retail
North West Regional College
Level 2 Diploma - Business Administration
Rutledge Recruitment & Training
2014.01 - 2015.01
Level 2 Diploma - IT Practitioners
North West Regional College
2012.01 - 2013.01
OCR Level 2 Diploma - IT User Skills
Rutledge Recruitment & Training
2010.01 - 2012.01
GCSE - Math's and English
St Peter's High School
2005.01 - 2010.01
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Awareness of surroundings
HOBBIES AND INTERESTS
In my spare time I like to keep active, I also have a keen interest in ICT and in learning new technical skills from coding to repairing computers..
Volunteer Experience
Men Action Network, Administrative Assistant, 2014-06, 2015-10, Meeting & greeting clients, Handling petty cash and client donations, Managing datasets and handling mail, Preparing client files and managing appointments, Answering & forwarding calls and enquiries, Overseeing inventory and office supplies, Recording messages, copying & scanning documents
Reference
First Choice Selection Services Ltd 028 7032 7011 coleraine@first-choice-rec.com
City Hotel Derry Queens Quay 028 7136 5800
Timeline
Colleague Nights
Tesco
2024.11 - 2025.01
Domestic services assistant
First Choice Recruitment
2018.06 - 2020.03
Housekeeping Room Attendant
City Hotel Derry
2017.09 - 2018.05
Production Operator
Seagate
2016.10 - 2017.02
Role Packer
DSV Global transport and logistics
2016.05 - 2016.10
Customer Advisor
Marks & Spencer, Foyle side
2015.12 - 2016.06
Role Packer
DSV Global transport and logistics
2015.10 - 2015.12
Level 2 Diploma - Business Administration
Rutledge Recruitment & Training
2014.01 - 2015.01
Level 2 Diploma - IT Practitioners
North West Regional College
2012.01 - 2013.01
OCR Level 2 Diploma - IT User Skills
Rutledge Recruitment & Training
2010.01 - 2012.01
GCSE - Math's and English
St Peter's High School
2005.01 - 2010.01
Level 2 Diploma - Retail
North West Regional College