Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Martin

Norwich,Norfolk

Summary

Approximately 20 years’ experience within the photocopier and print industry, building a long-standing engineering career covering a wide range of photocopiers, multifunction printers and print systems.

Spent approximately 15 years with the Photostatic Anglia LTD, developing extensive hands-on experience in the installation, servicing, maintenance and repair of photocopiers and multifunction printers. Following the company's acquisition, I was retained as the sole engineer responsible for covering the whole of Norfolk for approximately five years.

This role required a high level of independence, organisation and responsibility, managing a substantial workload of service calls, installations and preventative maintenance visits across a large geographical area. Worked directly with customers and their IT departments, building strong working relationships while diagnosing and resolving a wide range of technical issues.

Overview

1
1
Certification
22
22
years of professional experience

Work History

Senior Photocopier Engineer

Netbox Digital
Rochester
11.2020 - Current

Responsibilities include:

  • Installation and commissioning of new photocopiers and multifunction printers
  • Routine servicing and preventative maintenance
  • Diagnosis and repair of mechanical, electrical and electronic faults
  • Installation and replacement of components and consumables
  • Configuration of machines for customer network environments
  • Troubleshooting printing and connectivity issues
  • Supporting customers and IT departments with network printing problems
  • Software configuration and troubleshooting
  • Managing service calls across Norfolk and the surrounding areas

Photocopier Engineer

Photostatic Anglia LTD
Norwich
01.2005 - 11.2020
  • Duties the same as above on a more local scale.

Education

City of Norwich School
Norwich

Skills

  • Mechanical and electrical fault finding
  • Print quality diagnosis and correction
  • Network Troubleshooting
  • Driver and software installation
  • Using part manuals to identify and order parts
  • Remote technical support
  • Working under pressure
  • Problem solver

Certification

I holds numerous manufacturer and industry-specific technical certifications and training certificates across Sharp, Lexmark and Riso equipment. Certifications cover mechanical engineering, servicing and fault diagnosis, as well as IT, networking, software and print systems. I maintain ongoing technical training to remain up to date with new equipment, technologies and industry developments.

Timeline

Senior Photocopier Engineer

Netbox Digital
11.2020 - Current

Photocopier Engineer

Photostatic Anglia LTD
01.2005 - 11.2020

City of Norwich School
Paul Martin