Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paul Hodgson

Chaddesden, Derby,Derby

Summary

  • I have many years experience in the customer service industry having run my own Media business for over a decade and I am a Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients and other professionals. I am Motivated to maintain customer satisfaction and contribute to any company success that I am involved with.
  • Effective and tactful verbal and written communication skills, with the ability to express ideas clearly, and speak with people from various backgrounds.
  • Proven time management skills, and proficiency when prioritizing tasks and plan workloads to meet deadlines.
  • Adaptable and flexible and able to analyse problems, find solutions and
  • implement them in the workplace
  • Efficient ICT skills, including using Email, the internet and social media. in my varied work history I have had Experience of working unsupervised and as part of a team and look forward to any new challenges in the workplace.

Overview

36
36
years of professional experience

Work History

Royal Mail sorter

Angard Staffing
derby, derbyshire
07.2023 - Current

EXPERIENCE

July 2023 - Current

Mail Sorter ( Royal Mail ) zero hours contract Angard Staffing, EMA Castle donnington, Derby, Derbyshire

  • Unloading mail and parcels from postal vans and HGV wagons
  • distributing mail to screeners in a time sensitive environment
  • Load and unload freight trailers (York's) using truck dock systems.
  • Conduct visual checks for damage or tampering and report issues promptly.Comply with all airport and airline-specific policies andprocedures.
  • Loading Aircraft containers with Mail and parcels with an eye forsafety
  • Safety & Cleanliness: Maintain a clean, hazard-free environment inaccordance with Health & Safety regulations
  • Sorting items by postcode and moving them through the warehouse
  • Paying close attention to detail when dealing with unloading mailand parcels
  • Provide excellent customer service across all warehouse operations.
  • Safely receive, unload, and break down imported freight fromaircraft
  • moving trolleys up to 250kg and lift mail bags up to 11kg Logistics& Processing: Receive, inspect, and process mail items.
  • Collaborated with team members to manage large volumes of mailduring peak periods.

Manager

Radar Media
derby, derbyshire
05.2008 - Current
  • Having established my own media business in the east midlands incorporating new media and music production techniques over the last decade, has given me extensive project management experience and transferable skills
  • Radar media offer comprehensive sound and lighting solutions, offering expert services in hiring, installing, supplying, and maintaining all equipment.
  • A key part of my role involves working closely with clients and artist in media, music and design industries.
  • booking events and performances for clients in the uk at venues and theatres
  • recording live music media, production, booking, management and promotion for clients using i.t and all relivent social media platforms
  • coaching and mentoring new media and music artist and helping with A@R, within the east midlands.
  • i have the ability to efficiently deliver results to my clients, being accustomed to identifying specific goal and outcomes and managing resources in a way that ensures these are achieved on schedule and within in budget.
  • Driving and coach hire sevices for tours and general on the road management services for acts.

Fleet Manager

Apollo recruitments
Derby, Derbyshire
05.2003 - 03.2012
  • fleet manager and general courier / staff driver for Apollo recruitments on various ongoing temporary contracts Throughout the East Midlands, Nottingham and Derbyshire.
  • Taking temp workers to and from contracts in a safe and timely manner, leasing with site managers to resolve any Staffing issues,
  • Stock control and warehouse duties as and when required, General maintenance and security of company vehicles.
  • Conducted regular audits of vehicle conditions, scheduling timely maintenance to prevent breakdowns.
  • Utilised fleet management software to track vehicle locations, maintenance schedules, and driver performance.
  • Leasing with officer managers to maintain sales targets and
  • Delivering strategic recruitment solutions To business
  • Visiting Clients to establish their staffing requirements
  • Cold calling on clients to expand the company data base for Future procurement of temp staff.
  • General administrative duties for Apollo recruitment, Meeting and greeting visitors,
  • interviewing prospective temp drivers and agency staff
  • dealing with any phone enquiry, along with Answering telephone calls and, assisting other staff members
  • Customer service duties and other general administrative tasks.

Team Leader ( frozen food section )

J Sainsbury
Derby
11.1990 - 01.2003
  • Working on the shop floor, in constant contact with customers and staff and senior management Ensure high levels of customer satisfaction through excellent service.
  • oversees the inventory, sales, merchandising, and daily operations of a grocery store's frozen department.
  • ensure freezers are fully stocked and functional, maintain cleanliness, manage inventory levels, and lead staff to drive sales while ensuring compliance with safety standardsMaintained clean, safe working environments to eliminate accident risks.
  • Dealing with customer service issues such as queries and dealing with any complaints or issues with products or service in a timely and productive manner
  • guiding customers to items they need, replenishing the grocery shelves when items go out of stock, assisting with the checkout process, helping customers load their groceries into their vehicles, dealing with customer returns.
  • Completed store administration and ensured compliance with policies and procedures, safeguarding compliance with health and safety legislation
  • Providing leadership and coaching to colleagues, made sure everyone was in the right place at the right time, and ensuring a safe and secure working environment for all members of staff and customers alike.
  • maintining stock control systems and reducing out of date produce to minimise costs on a daily basis

Education

Computer Literacy and Information Technology Editing with music edit software Finance for Non-Financial Managers Negotiation Skills Creativity Training - undefined

Skills

  • Effective and tactful verbal and written communication skills, with the ability to
  • Express ideas clearly, and speak with people from various backgrounds
  • Proven time management skills, and proficiency when prioritizing tasks and plan
  • Workloads to meet deadlines
  • Adaptable and flexible and able to analyse problems, find solutions and implement them
  • Efficient ICT skills, including using Email, the internet and social media
  • Experience of working unsupervised and as part of a team
  • Customer service and Time management training
  • Computer Literacy
  • Driving
  • SIA licence and Badge Holder
  • City @ Guilds 7303 PTTILLS

References

References Mr Andre Goddard B.A PGCE
 113 Selkirk Road
 Twickenham
 London SW17 0EW Dr Rob Vickers PhD MSc BA(Hons) Research Associate Professional Education Nottingham Trent University Clifton Lane Nottingham NG11 8NS

Timeline

Royal Mail sorter

Angard Staffing
07.2023 - Current

Manager

Radar Media
05.2008 - Current

Fleet Manager

Apollo recruitments
05.2003 - 03.2012

Team Leader ( frozen food section )

J Sainsbury
11.1990 - 01.2003

Computer Literacy and Information Technology Editing with music edit software Finance for Non-Financial Managers Negotiation Skills Creativity Training - undefined

Paul Hodgson