Paul Daibell
Nottingham,England
Summary
Focused Line Manager experienced in leading large teams to achieve operational objectives. Implements aspirational productivity and performance KPIs and motivates teams to succeed. Leads by example in accurate, timely task completion to maximise output quality.
Overview
18
18
years of professional experience
Work history
Executive Officer Manager
Nottingham Land Registry
Nottingham
2017.10 - Current
- Prioritised tasks effectively, improving overall productivity levels.
- Conducted performance reviews to identify areas of improvement.
- Led team meetings for enhanced communication and problem-solving.
- Solved complex problems promptly whilst under pressure.
- Implemented new software systems, enhancing operational efficiencies.
- Led cross-functional teams to optimise workflows, eliminate inefficiencies and drive operational excellence.
Team Leader
NHS
Nottingham
2010.12 - 2017.10
- Resolved conflicts effectively, promoting harmony within the workforce.
- Implemented new working methods which improved overall efficiency of the team operations.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Coached team members through new or difficult workflows.
- Supported new hires through onboarding process for speedy and successful training.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Led and managed administrative staff to maintain smooth daily operations.
Sales assistant
Mapperley Golf Club
Nottingham
2008.03 - 2010.11
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Monitored trends in consumer behaviour with keen attention to detail.
- Utilised excellent communication skills to provide detailed product information.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Delivered exceptional after-sales service, encouraging repeat business.
Skills
- Managing performance
- Microsoft Teams administration
- Organisational savvy
- Sales training
- Staff recruitment
- Performance tracking and evaluations
Timeline
Executive Officer Manager
Nottingham Land Registry
2017.10 - Current
Team Leader
NHS
2010.12 - 2017.10
Sales assistant
Mapperley Golf Club
2008.03 - 2010.11