Patrycja Boloz

National Trust

Grantham, Lincolnshire

10.2022 - 09.2025

As a Café Assistant at Belton House Café, I gained valuable experience working in a fast-paced, customer-focused environment. My responsibilities included providing exceptional service to guests, preparing food and drinks, and maintaining a clean and welcoming atmosphere. I was often required to manage multiple tasks at once, demonstrating my ability to work efficiently under pressure while ensuring that each customer's needs were met.
Through this role, I developed strong communication skills, learned to manage time effectively, and improved my ability to handle challenging situations with composure and attention to detail. Working with both customers and colleagues helped me build my team collaboration skills and adaptability, which I continue to apply in all of my professional endeavours.
Assisted customers in a friendly and professional manner, ensuring high levels of customer satisfaction.
Worked both independently and as part of a team, coordinating with colleagues to maintain smooth café operations.
Took and prepared orders accurately, paying close attention to detail to ensure that all specifications were met.
Handled cash transactions and operated the point-of-sale system with accuracy.
Maintained cleanliness and organization in the café, including managing stock levels and ensuring health and safety standards were adhered to.
Demonstrated a strong ability to work under pressure, particularly during peak hours, without compromising service quality.

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