Athul Johnson
Birmingham,UK
Summary
Dynamic professional with a strong foundation in analytical and organisational skills, proficient in MS Excel and data analysis for service performance tracking. Demonstrates a customer-focused approach, honed through extensive experience in hospitality and service delivery within fast-paced environments. Adaptable and comfortable working across diverse teams and international settings, fluent in English, Hindi, and Malayalam. Confident presenter with effective collaboration abilities and strong written communication skills.
Overview
2
2
years of professional experience
Work history
Food and beverage assistant
Ego Restaurant
Birmingham
2024.02 - Current
- Provided detailed menu information to customers, facilitating informed choice making.
- Trained new team members, contributing to staff proficiency.
- Coordinated with chefs on special dietary requirements ensuring customer satisfaction.
- Upheld hygiene standards, resulting in optimal food safety conditions.
Education
INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT - HOSPITALITY
University College Birmingham
Birmingham, England 2022.10 -
Diploma of Higher Education - HOSPITALITY
DE PAUL INSTITUTE
INDIA 2021.06 - 2022.05
Skills
- Analytical & Organisational: Competent in MS Excel and data analysis for service performance tracking
- Customer-focused: Experienced in hospitality and service delivery in fast-paced settings
- Adaptable: Comfortable working across diverse teams and international environments
- Languages: English (fluent), Hindi (fluent), Malayalam (fluent)
- Communication: Confident presenter and effective collaborator with strong written communication
References
References available upon request.
Timeline
Food and beverage assistant
Ego Restaurant
2024.02 - Current
INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT - HOSPITALITY
University College Birmingham
2022.10 -
Diploma of Higher Education - HOSPITALITY
DE PAUL INSTITUTE
2021.06 - 2022.05